CommunityTech Client #1 | Operations Manager & Right Hand to the Founder

SD Solutions; Medellín; On-site; COP 9,000,000 - 13,000,000; Full time

Job summary

SD Solutions is seeking an Operations Manager to be Tal's right hand, running day-to-day operations and leading the team for CommunityTech Client #1. You’ll build systems, track KPIs, and own the operations, while Tal focuses on vision and partnerships.

You’ll manage events, community programs, content calendars, and AI-powered workflows, collaborating closely with Tal and the team to scale as the company grows across cities.

Qualifications

• 4+ years in operations, community, or social media roles, with at least 2 years managing people or projects.
• Hands-on with AI and automation; daily use of tools like ChatGPT and Claude.
• Strong social media knowledge: Instagram, TikTok, LinkedIn, and content calendars.
• Experience building and running a community, membership, or events program.
• Highly organized, clear communicator, and able to juggle many moving parts.
• Self-starter who brings ideas and follows through.
• Entrepreneurial experience in startup, agency, or small business is a plus.

Responsibilities

• Run operations and the team; manage day-to-day and deadlines.
• Own CommunityTech Client #1 operations and events planning.
• Plan and run in-person events, VIP dinners and online Power Hours; support NY chapter.
• Manage community channels (Skool, WhatsApp, etc.) and sponsorships.
• Collaborate with Tal on content calendar across social platforms.
• Leverage AI tools, agents, and automations for content and CRM.
• Identify and pursue growth ideas and partnerships.

Skills

Operations management

People management

Social media strategy

AI tools

Startup mindset

Event planning

Communication

Tools

ChatGPT

Claude

Automation platforms

Job description

On behalf of CommunityTech Client #1, SD Solutions is looking for a talented Operations Manager & Right Hand to the Founder

We are hiring a full-time Operations Manager to be Tal's right hand. You will run the day-to-day of the business so Tal can focus on vision, partnerships, and content.

You will manage the team, own the operations of CommunityTech Client #1, and bring your own ideas to the table. You will work directly with Tal and also with her team, think like an owner, and grow with the company as it expands into new cities and offerings.

SD Solutions is a staffing company operating globally.

Responsibilities

Run operations and the team

• Manage the team and freelancers day-to-day: priorities, deadlines, weekly check-ins, and accountability
• Build and own systems and workflows so the business runs smoothly without Tal in every detail
• Track projects, budgets and KPIs, and report progress to Tal each week (Claude can do it)

Run CommunityTech Client #1

• Own the member journey: applications, onboarding, personal welcomes and retention
• Plan and run in-person events, VIP dinners and online Power Hours in LA, and support the New York chapter
• Keep the community active on Skool, WhatsApp and other channels, and spot members to spotlight
• Manage relationships with sponsors and partners

Content, social media and AI

• Work with Tal on the content calendar across Instagram, TikTok, LinkedIn and the newsletter
• Use and improve our AI tools, agents and automations for content, CRM, email and member operations
• Keep up with new AI tools and suggest how we can use them

Ideation and growth

• Bring new ideas for events, offers, partnerships, and revenue, and turn the best ones into plans
• Act as Tal's thought partner on strategy and help make decisions happen fast
• Represent the Club and Tal at events and meetings when needed

Requirements

• 4+ years in operations, community, or social media roles, with at least 2 years managing people or projects
• Hands-on with AI: you use tools like ChatGPT, Claude, and automation platforms every day and love finding new ones
• Strong in social media: you understand Instagram, TikTok, and LinkedIn, content calendars, and what makes content perform
• Experience building and running a community, membership, or events program
• Highly organized, a clear communicator, and calm when juggling many moving parts
• A self-starter who brings ideas, not just tasks, and follows through
• Entrepreneurial: startup, agency, or small business experience is a big plus

About the company

A media company built around making AI practical for business builders. The flagship is a paid, application-only community for women founders, entrepreneurs, and creators, offering an AI, marketing, branding, and business growth toolkit alongside live sessions, in-person events, and VIP gatherings. The community has expanded to multiple city chapters. Additional properties include a newsletter with 10,000+ subscribers, a content platform with 350+ articles, and a large social media presence across major platforms.

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