Cloud Network Engineer

Sutherland; Bogotá; Presencial; COP 282.672.000 - 439.712.000; Jornada completa

Descripción de la vacante

Sutherland is seeking a Specialist Cloud Network Engineer to join the NICE Cloud Networking Team in Bogotá. The role focuses on design, deployment, operation and maintenance of customer cloud hosted networks and security infrastructure, while resolving complex issues with direct access to network systems.

Ideal candidates have 5+ years in network/security infra, hands-on AWS and Palo Alto experience, VPN/IPsec expertise, Terraform scripting, and relevant AWS/Palo Alto certifications.

Formación

• 5+ years of experience managing network and security infrastructure.
• Experience with Palo Alto and Cisco firewalls for ACL, NAT, VPN.
• Ability to resolve complex technical issues and collaborate with global teams.
• Experience installing and deploying network gear to support hosted capacity.
• Palo Alto Certification and AWS Certification are preferred.

Responsabilidades

• Design, deployment, operation and maintenance of NICE’s customer cloud hosted network and security infrastructure.
• Provide network and security administration tasks using industry-standard equipment and software.
• Establish and troubleshoot VPN and IPsec configurations.
• Collaborate with NICE Infrastructure Cloud Operations and other teams to deliver reliable services.
• Travel to main offices or facilities as needed; work across time zones and weekends when required.

Conocimientos

AWS Cloud

Palo Alto Firewalls

VPN & IPsec

Terraform scripting

Git

Network troubleshooting

Team collaboration

Educación

Bachelor’s or Master’s in CS/Engineering

Herramientas

Palo Alto

Cisco

F5

Terraform

Git

Descripción del empleo

Company Description

Sutherland is seeking an attentive and goal-oriented person to join us as a Specialist Cloud Network Engineer.

The purpose of this position is to provide technical assistance to the NICE Cloud Networking Team, coordinating and participating in the design, deployment, operation and maintenance of NICE’s customer cloud hosted network and security infrastructure, while also resolving customer issues that require direct access to the network and security infrastructure, and acting in an appropriate professional working style.

Job Description

1. Demonstrated ability to effectively establish and maintain cooperative working relationships within a global, diverse, multicultural environment.
2. Ability to work with data center or On premise environment, standing for extended periods of time while performing maintenance duties.
3. Position may be required to work at a computer terminal and desk for long periods of time on projects.
4. Network and security administration tasks using industry-standard network equipment and software.
5. Experience operating and maintaining network devices and security products like Palo Alto, Cisco, F5, and other industry-leading network hardware and software.
6. Experience deploying and supporting IP networks and associated network technologies.
7. Establishing, configuring & troubleshooting VPN tunnel related works.
8. Deep understanding on IPSEC protocol, the TCP/IP stack, how a layer 7 FW processes packets. SSL protocol
9. Ability to write Terraform scripts and good knowledge in GIT is a plus.
10. Design and testing of network and security infrastructure, including routers, switches, firewalls, VPN, WAN and other support systems.
11. Familiarity with Internet and WAN communications technologies, protocols, and best practices.
12. Minimum 3 Year of Experience with AWS Cloud & managing AWS network stacks is a mandatory.
13. Minimum 3 Year of Experience with Palo Alto is mandatory.
14. AWS and Palo Alto Certification is mandatory.
15. Configuring & troubleshooting URL related works.
16. May be required to travel between main offices, co-location facilities, and other NICE worldwide locations.
17. Ability to work in rotational shifts (IST, BST & PST time zone) and weekends as and when required.

Qualifications

1. +5 Years of experience in managing Network & Security Infrastructure and administration of associated software and tools.
2. Demonstrated ability to work with different security appliances like Palo Alto, Cisco firewalls for ACL, NAT, VPN and other technical assistance.
3. Demonstrated ability to resolve complex technical issues. Encouraging free and open exchange of technical ideas and suggestions and working with regional and global management to implement approved projects.
4. Demonstrated ability to install and deploy network routers, firewalls, switches, and other support systems as needed to support corporate and hosted capacity, performance, security, and product functionality requirements.
5. Experience implementing and supporting a production multi-tenant architecture
6. Demonstrated ability to prepare, review, test, and deploy network configuration and security software to perform administrative tasks as assigned.
7. Ability to act as part of NICE Infrastructure Cloud Operations, continuously sharing information and assisting on tasks with other team members.
8. Ability to provide excellent and ongoing support to other NICE business teams as needed to solve customer and product issues in a timely manner.
9. Demonstrated ability to deal directly with internal and external customers in a friendly, supportive manner to troubleshoot and solve complex technical issues regarding NICE hosted performance, security, availability, and reliability
10. Ability to work with or understanding of URL deployments and troubleshooting
11. Bachelors or Master’s degree in Computer Science, Engineering or other technical discipline or equivalent experience.
12. PaloAlto Certification.
13. AWS Certifications.