Cloud & Infrastructure Engineer bmit · Handaq · Platform & Infrastructure Pay not stated 12d ago

Devopsroles; Colombia; Presencial; COP 42.000.000 - 66.000.000; Jornada completa

Descripción de la vacante

bmit is seeking a Cloud & Infrastructure Engineer to deliver, operate, and continuously improve customer on-premise and cloud environments. You will work hands-on across Microsoft 365, Azure, virtualization, and core infrastructure while supporting day-to-day tasks and customer projects.

This mid-level role involves collaborating with engineers and customer teams, participating in an on-call rotation, visiting client sites, and ensuring security, stability, and scalability of environments.

Formación

• Hands-on experience operating Windows and Linux server environments and virtualization platforms.
• Experience administering Microsoft 365 services and identity (Entra ID) in a support/operations capacity.
• Experience supporting Azure services (compute, storage, backup, monitoring) and responding to operational incidents.
• Strong troubleshooting skills and ability to own issues through to resolution within SLAs.
• Strong documentation and change control discipline.
• Relevant certifications (e.g., Azure Administrator Associate, Microsoft 365, VMware).
• Automation experience (PowerShell) and exposure to Infrastructure-as-Code concepts.

Responsabilidades

• Run customer cloud and on‑premise systems, handling daily support requests, operational problems and project work.
• Configure Azure services and Microsoft 365, including identity, security, email and collaboration tools.
• Maintain Windows and Linux servers, VMware or Hyper‑V platforms, and storage capacity and performance.
• Deliver customer infrastructure changes with architects and senior engineers, using scripts to make operations more consistent.
• Plan patching and preventive maintenance, document changes, and take assigned issues through to resolution.

Conocimientos

Windows servers

Linux servers

Virtualisation (VMware/Hyper-V)

Microsoft 365 / Entra ID

Azure services

PowerShell

Herramientas

VMware

Hyper-V

PowerShell

Azure Monitor

Intune

Defender

Descripción del empleo

Mid-level Platform & Infrastructure role at bmit. Handaq · full-time.

devopsroles summary, based on the employer's posting.

What you'll do

• Run customer cloud and on-premise systems, handling daily support requests, operational problems and project work
• Configure Azure services and Microsoft 365, including identity, security, email and collaboration tools
• Maintain Windows and Linux servers, VMware or Hyper-V platforms, and storage capacity and performance
• Deliver customer infrastructure changes with architects and senior engineers, using scripts to make operations more consistent
• Plan patching and preventive maintenance, document changes, and take assigned issues through to resolution

What you bring

• You have hands-on experience supporting Windows or Linux servers and virtualisation platforms
• You have administered Microsoft 365 and Entra ID in an operational or support role
• You have supported Azure compute, storage, backup and monitoring, including operational incidents
• You can troubleshoot, manage issues through resolution within SLAs, and maintain clear records and change controls

Who this fits

This mid-level, hands-on role suits an engineer who works across cloud services and customer on-premise infrastructure. You’ll join an on-call rotation and visit customer sites when needed. The work includes collaborating with network engineers, architects, senior engineers, and customer-facing teams.

From the employer

Position Overview

The Cloud & Infrastructure Engineer is responsible for the delivery, operation, and continuous improvement of customer on‑premise and cloud environments within BMIT’s managed services portfolio. The role is hands‑on across Microsoft 365, Azure, virtualisation platforms, and core infrastructure, working on both day‑to‑day operational tasks and customer projects. The engineer acts as a trusted technical resource, ensuring stability, security, and scalability of customer systems.

Key Responsibilities

Customer Environment Operations

• Onboard, administer, and operate customer cloud and on‑premise environments in line with agreed service scopes.
• Handle day‑to‑day operational issues, requests, and project tasks across a mixed technology estate.
• Support infrastructure‑related networking tasks in collaboration with Network Infrastructure Engineers
• Install, configure, administer, and manage Azure services including compute instances, Azure Backup, Azure Storage, monitoring, snapshots, and recovery services.
• Configure, administer, and support Microsoft 365 services including Entra ID, Defender, Intune, Exchange Online, SharePoint, and related security controls.
• Administer Windows and Linux server environments, both physical and virtual.
• Manage virtualisation platforms including VMware and Hyper‑V.
• Support SAN and storage platforms, capacity management, and performance optimisation.

Project Delivery & Implementation

• Assist in the design and implementation of new customer solutions and infrastructure projects.
• Execute project tasks in collaboration with Solution Architects and senior engineers.

Automation & Tooling

• Use scripting and automation (PowerShell and related tools) to improve operational efficiency and consistency.
• Contribute to standardisation of deployments and operational processes.

Preventive Maintenance & Reliability

• Proactively plan and execute preventive maintenance, patching, and service enhancements.
• Ensure environments remain secure, supported, and aligned with best practices.

Issue Ownership & Customer Focus

• Take ownership of assigned issues from start to resolution, applying sound judgement and clear prioritisation.
• Communicate effectively with customers and internal teams throughout incident resolution.

Commercial & Internal Collaboration

• Work with commercial and service teams to understand customer requirements and support solution design.
• Highlight technical risks, dependencies, and improvement opportunities.

Documentation

• Document environments, configurations, changes, and problem resolutions clearly and accurately.

Operational Requirements

• Participate in an on‑call rotation.
• Carry out onsite customer visits when required.
• May be assigned different duties in accordance with Group exigencies from time to time.

Skills & Experience (Indicative)

Required

• Hands-on experience operating and supporting Windows and/or Linux server environments and virtualisation platforms.
• Experience administering Microsoft 365 services and identity (Entra ID) in a support/operations capacity.
• Experience supporting Azure services (compute, storage, backup, monitoring) and responding to operational incidents.
• Strong troubleshooting skills and ability to own issues through to resolution within SLAs.
• Strong documentation and change control discipline.
• Relevant certifications (e.g., Azure Administrator Associate, Microsoft 365, VMware).
• Automation experience (PowerShell) and exposure to Infrastructure-as-Code concepts.
• Experience with endpoint management (Intune), security tooling (Defender), or backup/DR design.