Client Success & Expert Connections Associate

Dialectica; Bogotá; Presencial; COP 42.000.000 - 72.000.000; Jornada completa

Descripción de la vacante

Dialectica is seeking an Associate in the Client Service Team to act as a knowledge broker between clients and industry experts. You will partner with clients to understand knowledge gaps and identify experts with relevant experience to address them.

The role requires high-level research, outreach via phone and email, and coordinating multiple client projects to develop core skills in sales, communication, client relationship management, and project management.

Formación

• 0-3 years of work experience.
• Bachelor’s degree or higher.
• Fluency in English is a must, both verbal and written.
• Participation in extracurricular activities with proven records of leadership.
• Strong interest and passion for the business world.
• A development mentality to view setbacks and short term challenges as learning opportunities for growth.
• A client service mentality, which means you are committed to go beyond.

Responsabilidades

• Review client project briefs to understand knowledge gaps and conduct high level industry and company research to identify the most relevant experts.
• Utilizing phone, LinkedIn, and email outreach to connect with experts.
• Critically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality.

Conocimientos

English fluency

Leadership experience

Client service mindset

Research & outreach

Educación

Bachelor's degree or higher

Descripción del empleo

Dialectica is seeking an Associate in the Client Service Team to act as a knowledge broker between clients and industry experts. You will partner with clients to understand knowledge gaps and identify experts with relevant experience to address them.

The role requires high-level research, outreach via phone and email, and coordinating multiple client projects to develop core skills in sales, communication, client relationship management, and project management.