Client Service Associate

Dialectica; Bogotá ciudad; On-site; COP 88,980,637 - 124,572,892; Full time

Benefits offered by this job

Private medical & life insurance

Learning and development opportunities

Company-sponsored team-bonding events

Weekly health and wellness activities

Free snacks and beverages

Job summary

Dialectica is looking for enthusiastic individuals to join as Associates in the Client Service Team in Bogotá. The role focuses on connecting business professionals with industry experts and demands critical thinking, research capability, and fluency in English. Associates will manage high-level client interactions and develop vital skills in sales and project management. Join a culture that values growth, respect, teamwork, and excellence. The position offers competitive compensation and numerous health and development perks.

Qualifications

• 0-3 years of work experience required.
• Academic achievement in any undergraduate field.
• Participation in extracurricular activities showing leadership.

Responsibilities

• Review client project briefs to conduct high-level research.
• Utilize various outreach methods to connect with experts.
• Screen experts for suitability to address client needs.

Skills

Fluency in English

Critical thinking

Research skills

Sales skills

Time management

Education

Bachelor’s degree or higher

Job description

Accelerate Your Career at Dialectica – Apply Now for Our May Associate Intake!

Are you ready to launch your career at one of Europe’s fastest‑growing and most dynamic companies? Dialectica is looking for ambitious, driven individuals to join our Client Service Team as part of our May 2026 Associate Intake.

As a knowledge broker at Dialectica, you’ll play a key role in connecting top business professionals with the insights they need to make better decisions. You’ll gain hands‑on experience across multiple industries and rapidly develop key professional skills in client service, project management, communication, and more.

Why Dialectica?

• Be part of a global, mission‑driven company with offices across 3 continents
• Join a team that values Respect, Teamwork, Ownership, and a Growth Mindset
• Receive world‑class training and development
• Work in a vibrant, supportive, and entrepreneurial environment

If you're passionate about the business world, eager to learn, and ready to contribute to a collaborative and high‑performing team, we’d love to meet you.

About The Role

As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub‑Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.

You will need to think critically and fast, conduct high‑level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients’ questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.

Your Key Responsibilities Will Include

• Reviewing client project briefs to understand their knowledge gaps and conduct high‑level industry and company research to identify the most relevant experts
• Utilizing phone, LinkedIn, and email outreach to connect with experts
• Critically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality

The Client Service Team

The Client Service team is the revenue epicenter of our business. A career in the Client Service team at Dialectica is more than just a job; it’s an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to develop into a Manager at an accelerated rate.

Requirements

• 0‑3 years of work experience
• Academic achievement gained in any undergraduate field (Bachelor’s degree or higher)
• Fluency in English is a must, both verbal and written
• Participation in extracurricular activities with proven records of leadership
• Strong interest and passion for the business world
• A development mentality to view setbacks and short‑term challenges as learning opportunities for growth
• A client service mentality, which means you are committed to go beyond
• Competitive compensation package
• Private medical & life insurance
• Learning and development opportunities
• Reward and recognition programs
• Company‑sponsored team‑bonding events
• Weekly health and wellness activities (e.g. basketball, football, yoga, running)
• Free snacks and beverages
• Entrepreneurial culture and amazing coworkers!

About Dialectica

Dialectica is an information services company that helps businesses access the knowledge they need to make informed decisions. Founded in 2015, the company has quickly grown to become a top 5 global leader and trusted partner for the world’s leading investment firms, consultancies, and fortune 500 corporations. With 6 global offices in Europe, Asia, North and South America Dialectica serves over 1,000 clients across industries and geographies. The company specializes in delivering primary research services by connecting clients with industry experts and providing actionable insights. Through expert interviews, custom research, and market analysis, Dialectica empowers clients to evaluate opportunities, address challenges, and gain a competitive edge in their sectors. What sets Dialectica apart is its unwavering focus on quality, innovation, and exceptional client service. A team of over 1,500 professionals drives the company’s success, embracing a culture of excellence, collaboration, and continuous growth. Dialectica’s commitment to operational rigor and delivering consistent value has earned it recognition for 6 consecutive years as one of Europe’s fastest‑growing companies by the Financial Times.

Equal Opportunity Statement

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.