Client Solutions Associate

Arches; Bogotá ciudad; On-site; COP 40,000,000 - 70,000,000; Full time

Job summary

Arches in Bogotá is seeking a Client Solutions Associate to connect US clients with the expertise they need. You will identify and engage the right experts for each project, managing outreach and initial screening to ensure strong fits.

Ideal candidates are fluent in English and Spanish, have a Bachelor's degree, 0–2 years of experience, and are comfortable working with US clients (early-morning meetings may be required). Experience with LinkedIn and basic research tools is a plus.

Qualifications

• Fluent English and Spanish (written and spoken).
• Strong communication skills with senior professionals.
• Good attention to detail for accurate expert matching.
• Bachelor's degree.
• 0–2 years of work experience.
• Comfortable working with US clients and early-morning meetings.
• Experience with LinkedIn and basic research tools.

Responsibilities

• Understand client project needs and identify ideal expert profile.
• Identify best-fit expert profiles based on industry focus, companies, departments, seniority, and expertise.
• Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
• Reach out to experts via phone, email, LinkedIn, and other channels to invite them to consult for clients.
• Screen and vet expert candidates to assess expertise and experience before connecting with clients.
• Schedule client-expert interviews and build relationships with experts for future collaborations.

Skills

Fluent English & Spanish

Strong communication skills

Attention to detail

Comfortable with US clients

Experience with LinkedIn

Education

Bachelor's degree

Tools

LinkedIn

Basic research tools

Job description

Share Knowledge, Empower the World

Arches is a global platform for expert knowledge, strategic solutions, and talent, with a particular strength in Asia. We connect people and insights to help organizations make better decisions and drive real impact. At Arches, titles don’t drive us, purpose does. We empower ambitious professionals to grow fast and work globally with the flexibility to thrive in their own way.

Since 2019, we’ve grown to become a global knowledge platform connecting 200,000+ experts across industries. With offices in 8 cities and a team of ambitious professionals from 15+ nationalities, we help the world’s top consulting firms, investors, and Fortune 500 companies make smarter decisions.

Backed by $6M+ funding and cutting-edge technology, we’re scaling faster than ever and there’s space for bold talent to grow with us.

Arches was certified as:

• Winner of the LinkedIn Impact Awards 2026
• Great Place to Work® Japan 2026
• One of Japan’s fastest-growing companies (KUSABI Award 2025)

Learn more about us: Arches on LinkedIn

ROLE OVERVIEW

As a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project.

WHAT YOU'LL DO

Project Understanding and Ideal Expert Profile Identification

• Gain a thorough understanding of client project needs based on main topics and client characteristics.
• Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.

Recruiting Expert Candidates (Main Focus)

• Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
• Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
• Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
• Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.

WHAT YOU'LL NEED

• Fluent English and Spanish (written and spoken).
• Strong communication skills - you'll be talking with senior professionals daily.
• Good attention to detail - getting the right expert match is crucial.
• Bachelor's degree.
• 0-2 years of work experience.
• Comfortable working with US clients (early morning meetings may be required).
• Experience with LinkedIn and basic research tools.

WHY JOIN US?

• Be part of our growth story - help build our Americas hub from the ground up.
• Work with prestigious clients and learn about different industries.
• Clear path to advance your career as we expand.
• Competitive salary and benefits.
• Regular training and support from our experienced global team.
• International work environment.

BENEFITS

Compensation & Benefits

• Competitive Base Salary with performance reviews every 6 months.
• Uncapped Monthly Commissions – based on your individual performance.
• Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave.
• Self-learning Budget – up to $1000 per year.
• Permanent contract including EPS/Social Security.
• Provided laptops and workstations.

Career Growth

• Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
• Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.

Commitment

• Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.)
• Team Engagement Support – Up to $30 per quarter.

Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!