Change & Training Analyst

TMF Group; Bogotá ciudad; Híbrido; COP 66.960.000 - 100.440.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Global environment

Learning resources

Local benefits

Career development

Make an Impact

Supportive environment

Descripción de la vacante

TMF Group is seeking a Change & Training Analyst to drive effective change management for key projects. You will assist in change execution, develop plans, and ensure clear communication to stakeholders across regions.

Ideal candidates have 3–5 years of training experience, strong English skills, and the ability to work across time zones in a multicultural environment. The role offers hybrid working arrangements and international exposure.

Formación

• 3–5 years of training experience, preferably for Digital Transformation projects (GEM related).
• Fluency in English is required; Portuguese is a plus.
• Experience using Canva and PowerPoint to create training materials.
• Ability to work across time zones and in multicultural environments.
• Strong training, communication and stakeholder management skills.

Responsabilidades

• Assist in executing change management plans in line with regional/global strategy.
• Conduct change impact analyses and readiness assessments.
• Develop and manage change management plans and delivery communications.
• Identify potential resistance and help develop strategies to foster acceptance.
• Support project teams in planning and delivering change mobilization events.
• Define business benefits and translate into actionable items for users.

Conocimientos

English fluency

Portuguese (nice to have)

Training skills

Canva

PowerPoint

Digital transformation familiarity

Herramientas

Walnut

Descripción del empleo

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website.

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

We are looking for a Change & Training Analyst to join our team and help in driving effective Change Management for key projects of the company.

Key Responsibilities

Assist in execution of change management plans for implementation of changes according to regional and global strategy

• Assist in conducting change impact analysis and change readiness assessment.
• Assist in developing and managing change management plans and defining communication requirements and delivery plan for each group of impacted stakeholder.
• Identifying potential areas of resistance to change and help in developing strategies to reduce resistance and foster positive acceptance.
• Support the project teams in the planning, development and delivery of change mobilization and communication events.
• Support on the definition and articulation of business benefits, translating this through to ‘what’s in it’ for the business and individuals.
• Build and maintain strong relationships with internal/ external stakeholders and foster cross-department collaboration to ensure smooth implementation of changes.
• Serve as a performance change agent and guide teams through data-driven continuous improvement activities.

Execution of learning and awareness activities for facilitating smooth adaption of changes

• Identify learning requirements as part of change adoption strategy.
• Create detailed communication plans and identify right communication channels to ensure stakeholders are informed about changes, including the reasons for changes and their impact.
• Translate requirements into trainings/ communications that will guide employees in their current role.
• Create, develop and periodically update the classroom and e-learning handouts, instructional materials, aids and manuals.
• Facilitate/Support/Conduct training sessions when required on defined products/tools/applications and any other training on Digital Operations.
• Create presentations, videos creatively using software tools for video editing.

Key Requirements

• 3-5 years of training experience (preferably for Digital Transformation projects particularly GEM related project)
• Fluency in English is must. Desired fluency in Portuguese.
• Familiarity in using creative tools like Canva, PowerPoint and Walnut.
• Flexibility to work across time zone.
• Adaptability to multi-cultural environment.
• Training skills.
• Good Communication skills.
• Stakeholder Management.
• Critical Thinking.
• Basic Data Management.

What’s in it for you?

• Stable employment
• Hybrid working scheme
• An international and dynamic environment.
• Exceptional people and atmosphere
• Business Academy: Online platform with multiple learning resources such as trainings and written materials.
• Local benefits apply according to local office policies.
• Career Development Paths
• Make An Impact, you’ll help us make the world a simpler place for our clients to do business.
• A Supportive Environment.