Caseworker – Legal Support Assistant

Immiland Canada Inc.; Colombia; Presencial; COP 81.433.224 - 122.149.837; Jornada completa

Descripción de la vacante

Join a leading legal firm dedicated to immigration services as a Caseworker – Legal Support Assistant. You'll play a vital role in client communication and legal processes within a multicultural environment. Ideal candidates will have a strong educational background, fluency in English, and organizational skills. This remote position welcomes applicants from Colombia, ensuring a focused and supportive team atmosphere.

Formación

• Post-secondary education in a related field.
• English proficiency (minimum B1 level).
• 1-2 years of experience in administrative support or customer service.

Responsabilidades

• Assist immigration consultants in organizing case files.
• Prepare and maintain legal documentation.
• Serve as a client liaison, providing updates.

Conocimientos

Organizational Skills

Communication Skills

Attention to Detail

Client Service Orientation

Educación

Post-secondary education in Administration, Communications, Languages, Business, International Relations, or Social Sciences

Herramientas

Google Workspace

Microsoft Office

Online collaboration tools (Slack, Trello, Monday)

Descripción del empleo

Are you highly organized, detail-oriented, and motivated by the opportunity to support others through their immigration journey? Join a legal team with international reach, committed to meaningful work and professional excellence.

About Us :

Immiland Law is a legal firm dedicated to providing high-quality immigration services and legal guidance for individuals seeking to settle in Canada. We offer a professional, compassionate, and personalized approach at every stage of the immigration process.

We're currently seeking a Caseworker – Legal Support Assistant to join our remote team in Colombia. While being based in Bogotá is considered an advantage, it is not mandatory. This position plays a vital role in client communication, and supporting legal processes within a dynamic and multicultural environment.

Mandatory Requirements :

• Post-secondary education in Administration, Communications, Languages, Business, International Relations, Social Sciences, or related fields.
• English proficiency (minimum B1 level)
• 1–2 years of experience in administrative support, virtual assistance, customer service, or back-office operations.
• Experience handling confidential documents and data with discretion and accuracy.
• Strong client service orientation and ability to work under deadlines.
• Interest in immigration and a genuine desire to support people.
• Studies and experience in Legal, Paralegal, or Immigration Law are not required but will be considered a plus

Competencies & Transferable Skills

• Organizational & Administrative Strength:
• Ability to manage multiple cases, track deadlines, and maintain up-to-date records.
• Proven capacity to follow structured processes and documentation standards.
• Communication Skills:
• Ability to write clear, professional emails, summaries, and reports using formal tone and templates.
• Attention to Detail :
• Meticulous approach to reviewing documents and identifying inconsistencies or missing data.
• Comfortable working with checklists and ensuring procedural completeness.
• Tech Proficiency & Remote Readiness :
• Experience with Google Workspace (Docs, Sheets, Gmail) and Microsoft Office (Word, Excel).
• Familiarity with online tools (Slack, Trello, Monday, etc.).
• Self-driven, able to work independently and report asynchronously.

Responsibilities :

• Assist immigration consultants in organizing and managing case files.
• Prepare, review, and maintain legal documentation.
• Serve as a client liaison, collecting information and providing regular updates.
• Collaborate with team members to meet deadlines and legal compliance standards.
• Prioritize and handle multiple tasks with precision and accountability.

Important Note: Please do not apply if you are not based in Colombia or do not meet the minimum English level required.