Caseworker - Legal Support Assistant

Immiland Canada Inc.; Bogotá; On-site; COP 54,381,321 - 90,635,536; Full time

Job summary

Immiland Canada Inc. is seeking a Caseworker – Legal Support Assistant to join their remote team. The position involves assisting immigration consultants with organizing case files, preparing legal documentation, and serving as a client liaison. Candidates should possess a relevant post-secondary education and have experience in administrative support or customer service. Proficiency in English (minimum B1) is mandatory. Ideal for detail-oriented individuals motivated to support clients in their immigration journey.

Qualifications

• Bachelor's degree in International Relations, Social Sciences, Legal, or related fields.
• English proficiency (minimum B1 level).
• 1-2 years of experience in administrative support or customer service.

Responsibilities

• Assist immigration consultants in managing case files.
• Prepare, review, and maintain legal documentation.
• Serve as a client liaison and provide updates.

Skills

Organizational & Administrative Strength

Communication Skills

Attention to Detail

Tech Proficiency & Remote Readiness

Education

Post-secondary education in related fields

Tools

Google Workspace

Microsoft Office

Job description

Are you highly organized, detail‑oriented, and motivated by the opportunity to support others through their immigration journey? Join a legal team with international reach, committed to meaningful work and professional excellence.

About Us

Immiland Law is a legal firm dedicated to providing high‑quality immigration services and legal guidance for individuals seeking to settle in Canada. We offer a professional, compassionate, and personalized approach at every stage of the immigration process.

Position Summary

We're currently seeking a Caseworker – Legal Support Assistant to join our remote team in Colombia. While being based in Bogotá is considered an advantage, it is not mandatory. This position plays a vital role in client communication and supporting legal processes within a dynamic and multicultural environment.

Mandatory Requirements

• Post‑secondary education in International Relations, Social Sciences, Legal, Administration, Communications, Languages, Business, or related fields.
• English proficiency (minimum B1 level).
• Previous experience in Canadian immigration processes would be considered a strong asset.
• 1–2 years of experience in administrative support, virtual assistance, customer service, or back‑office operations.
• Experience handling confidential documents and data with discretion and accuracy.
• Strong client service orientation and ability to work under deadlines.
• Interest in immigration and a genuine desire to support people.
• Studies and experience in Legal, Paralegal, or Immigration Law will be considered a plus.

Competencies & Transferable Skills

• Organizational & Administrative Strength: Ability to manage multiple cases, track deadlines, and maintain up‑to‑date records.
• Communication Skills: Ability to write clear, professional emails, summaries, and reports using formal tone and templates.
• Attention to Detail: Meticulous approach to reviewing documents and identifying inconsistencies or missing data. Comfortable working with checklists and ensuring procedural completeness.
• Tech Proficiency & Remote Readiness: Experience with Google Workspace (Docs, Sheets, Gmail) and Microsoft Office (Word, Excel). Familiarity with online tools (Slack, Trello, Monday, etc.). Self‑driven, able to work independently and report asynchronously.

Responsibilities

• Assist immigration consultants in organizing and managing case files.
• Prepare, review, and maintain legal documentation.
• Serve as a client liaison, collecting information and providing regular updates.
• Collaborate with team members to meet deadlines and legal compliance standards.
• Prioritize and handle multiple tasks with precision and accountability.

Important Note: Please do not apply if you are not based in Colombia or do not meet the minimum English level required.