Billing Specialist

Pharmbills LLC; Bogotá; Remote; COP 31,248,000 - 50,220,000; Full time

Benefits offered by this job

Long-term cooperation

Growth opportunities

Training & support

Collaborative team

Work from home in Colombia

Job summary

Pharmbills LLC is seeking a detail-oriented insurance claims specialist to support U.S. healthcare providers from Colombia. You will investigate claim denials, liaise with insurers, and ensure timely payments for medications and services.

Based in Colombia, you’ll collaborate with U.S. clients, maintain accurate records, and participate in professional training within a supportive, team-driven environment.

Strong English (B2+) and proficiency with Excel are valued as you resolve cases efficiently.

Qualifications

• Strong analytical and troubleshooting skills to identify and resolve claim issues efficiently.
• Upper-Intermediate English (B2+) with strong written and verbal communication.
• Exceptional attention to detail when reviewing claims and insurance requirements.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Responsibilities

• Investigate and resolve insurance claim rejections to ensure timely payment for medications and services.
• Contact insurance companies to identify root causes of rejections and obtain overrides or approvals.
• Review claim details, requirements, and documentation to determine corrective actions.
• Communicate with healthcare facilities to verify patient, prescription, and insurance information needed to resolve rejections.
• Follow up on outstanding claims until payment is secured.
• Handle inbound inquiries related to denials and payment issues.
• Prepare and submit required forms and correspondence to support resolution.
• Manage multiple rejection cases concurrently while meeting deadlines.

Skills

Analytical skills

English B2+

Attention to detail

Time management

Excel

Tools

Microsoft Excel

Job description

Behind every smooth-running healthcare provider, there’s someone making sure the financial side is just as healthy. At Pharmbills, we support top U.S. healthcare companies by ensuring every invoice is precise, every payment is tracked, and every financial record is in place.

With 1,000+ team members across 7 countries, we believe in real impact, real growth, and a real team that supports each other. Here, your attention to detail and problem-solving skills help keep healthcare finances running smoothly.

Because when the numbers are right, care can happen.

What’s in It for You?

• A stable, long-term cooperation opportunity with real growth potential.
• A role that truly matters – keeping healthcare providers financially on track.
• Professional training & support to help you excel.
• A collaborative team that values precision and problem-solving.
• A chance to cooperate with leading U.S. healthcare companies while staying in your home country.

What You'll Be Doing:

• Investigating and resolving insurance claim rejections to ensure timely payment for medications and healthcare services.
• Contacting insurance companies to identify the root cause of rejected claims and obtain necessary overrides or approvals.
• Reviewing claim details, insurance requirements, and supporting documentation to determine appropriate corrective actions.
• Communicating with healthcare facilities to verify patient, prescription, and insurance information needed to resolve rejections.
• Following up on outstanding and unresolved claims until payment is secured.
• Handling inbound inquiries related to claim denials, rejections, and payment issues.
• Preparing and submitting required forms, documentation, and email correspondence to support claim resolution.
• Managing multiple rejection cases simultaneously while meeting deadlines in a fast-paced environment.

What You Bring to the Table:

• Strong analytical and troubleshooting skills with the ability to identify and resolve claim issues efficiently.
• Upper-Intermediate English (B2+) with excellent verbal and written communication skills.
• Exceptional attention to detail when reviewing claims, patient information, and insurance requirements.
• Ability to work under pressure and manage multiple priorities in a deadline-driven environment.
• Strong organizational and time-management skills.
• Basic to intermediate Excel and Microsoft Office proficiency.
• Experience in customer support, healthcare billing, insurance verification, claims processing, or rejection management is a plus.
• A proactive mindset with a commitment to following cases through to resolution.

Why You’ll Love It Here:

• A supportive, team-driven environment where what you do makes a real impact.
• A growing company with real opportunities to develop professionally.
• A role where precision meets purpose—because care starts with getting the details right.

Ready to bring accuracy and care to every detail? Let’s talk!