Billing Specialist

Pharmbills; Bogotá; Remote; COP 30,000,000 - 50,000,000; Full time

Job summary

Pharmbills, a global healthcare-finance company, seeks a detail-oriented team member to investigate and resolve insurance claim rejections. You will coordinate with insurance providers, verify patient and prescription data, and pursue timely payments from multiple cases, while maintaining clear communication in English.

This role offers remote work from Colombia and professional training. Ideal candidates bring strong analytical skills, excellent attention to detail, and the ability to manage

Qualifications

• Strong analytical and troubleshooting skills to resolve claim issues.
• Upper-Intermediate English (B2+) with strong written and verbal communication.
• Excellent attention to detail when reviewing claims and insurance docs.
• Ability to manage multiple priorities in a deadline-driven environment.

Responsibilities

• Investigate and resolve insurance claim rejections to secure timely payment.
• Contact insurance companies to identify root causes and obtain overrides.
• Review claim details and documentation to determine corrective actions.
• Communicate with healthcare facilities to verify patient and insurance data.
• Follow up on outstanding claims until payment is secured.
• Handle inbound inquiries about denials, rejections, and payment issues.
• Prepare and submit forms and emails to support resolution.
• Manage multiple rejection cases simultaneously in a fast-paced environment.

Skills

Analytical thinking

Troubleshooting

Attention to detail

Time management

Organizational skills

Communication skills

English proficiency

Tools

Excel

Microsoft Office

Job description

Behind every smooth-running healthcare provider, there's someone making sure the financial side is just as healthy. At Pharmbills, we support top U.S. healthcare companies by ensuring every invoice is precise, every payment is tracked, and every financial record is in place.

With 1,000+ team members across 7 countries, we believe in real impact, real growth, and a real team that supports each other. Here, your attention to detail and problem-solving skills help keep healthcare finances running smoothly.

Because when the numbers are right, care can happen.

What's in It for You?

• A stable, long-term cooperation opportunity with real growth potential.
• A role that truly matters - keeping healthcare providers financially on track.
• Professional training & support to help you excel.
• A collaborative team that values precision and problem-solving.
• A chance to cooperate with leading U.S. healthcare companies while staying in your home country.

What You'll Be Doing:

• Investigating and resolving insurance claim rejections to ensure timely payment for medications and healthcare services.
• Contacting insurance companies to identify the root cause of rejected claims and obtain necessary overrides or approvals.
• Reviewing claim details, insurance requirements, and supporting documentation to determine appropriate corrective actions.
• Communicating with healthcare facilities to verify patient, prescription, and insurance information needed to resolve rejections.
• Following up on outstanding and unresolved claims until payment is secured.
• Handling inbound inquiries related to claim denials, rejections, and payment issues.
• Preparing and submitting required forms, documentation, and email correspondence to support claim resolution.
• Managing multiple rejection cases simultaneously while meeting deadlines in a fast-paced environment.

What You Bring to the Table:

• Strong analytical and troubleshooting skills with the ability to identify and resolve claim issues efficiently.
• Upper-Intermediate English (B2+) with excellent verbal and written communication skills.
• Exceptional attention to detail when reviewing claims, patient information, and insurance requirements.
• Ability to work under pressure and manage multiple priorities in a deadline-driven environment.
• Strong organizational and time-management skills.
• Basic to intermediate Excel and Microsoft Office proficiency.
• Experience in customer support, healthcare billing, insurance verification, claims processing, or rejection management is a plus.
• A proactive mindset with a commitment to following cases through to resolution.

Why You'll Love It Here:

• A supportive, team-driven environment where what you do makes a real impact.
• A growing company with real opportunities to develop professionally.
• A role where precision meets purpose - because care starts with getting the details right.

Ready to bring accuracy and care to every detail? Let's talk!