Customer service representative

Concentrix; Colombia; On-site; COP 16,740,000 - 22,320,000; Full time

Benefits offered by this job

Competitive base salary

Paid training and development

Legal benefits and job stability

Inclusive, people-first culture

Opportunities for growth and advancement

Job summary

A prominent customer service company in Colombia is seeking a Customer Support Representative. This role involves assisting customers via phone, chat, or email with professionalism and clarity. Candidates should possess a high school diploma, clear communication skills, and basic computer literacy. The job offers a competitive base salary along with paid training and development. Schedule flexibility is essential for this position, which focuses on delivering great customer experiences and fostering an inclusive culture.

Responsibilities

• Assist customers via phone, chat, or email with clarity and professionalism.
• Follow processes and use internal tools to resolve inquiries efficiently.
• Collaborate with your team to ensure an excellent service experience.

Skills

Clear communication skills

Customer-focused mindset

Basic computer literacy

Schedule flexibility

Education

High school diploma

Job description

Build Your Career with Concentrix Colombia!

Ready for a new opportunity? At Concentrix Colombia, you’ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact.

Position: Customer Support Representative

• Assist customers via phone, chat, or email with clarity and professionalism.
• Follow processes and use internal tools to resolve inquiries efficiently.
• Collaborate with your team to ensure an excellent service experience.

Benefits

• ✅ Competitive base salary
• ✅ Paid training and development
• ✅ Legal benefits and job stability
• ✅ Inclusive, people-first culture
• ✅ Opportunities for growth and advancement

Requirements

• High school diploma
• Clear communication skills
• Basic computer literacy
• Customer-focused mindset
• Schedule flexibility

Apply today and start your journey with Concentrix Colombia!