Bilingual Healthcare Office Coordinator — English/Spanish

Helper Heroes; Girardot; On-site; COP 27,636,000 - 39,360,000; Part time

Benefits offered by this job

Competitive pay

Growth opportunities

Supportive team

Job summary

Helper Heroes is seeking a highly organized, proactive Bilingual Office Coordinator to manage the day-to-day administrative workflow of a growing healthcare office. The ideal candidate communicates confidently in both English and Spanish, maintains authorizations, documentation, client records, billing preparation, and office communications in an orderly fashion.

The role will begin part-time and may transition to full-time as the caseload grows, coordinating with parents, staff, doctors, and

Qualifications

• Fluent in English and Spanish, both verbal and written.
• Experience in healthcare administration, office coordination, medical billing support, insurance authorization, or a related role.
• Strong communication, organization, follow-up, and attention to detail.
• Ability to manage multiple tasks and deadlines independently.
• Reliable, proactive, and comfortable taking ownership of office workflows.
• Experience with Office Puzzle is preferred but not required.

Responsibilities

• Request, track, and follow up on authorizations and reauthorizations.
• Contact doctors’ offices to obtain updated orders and follow up until received.
• Enter new clients into the system and maintain accurate, current records.
• Communicate with parents, staff, doctors’ offices, and insurance representatives.
• Review staff documentation for completeness and timeliness and follow up on missing items.
• Answer incoming calls and handle general front-office communication.
• Prepare billing records and documentation for submission by management.
• Post payments after claims have been submitted.
• Maintain organized tracking systems and support overall office operations.
• Perform other administrative duties as needed.

Skills

Bilingual English/Spanish

Healthcare admin

Communication

Organization

Multitasking

Reliability

Learning new systems

Tools

Office Puzzle

Job description

Helper Heroes is seeking a highly organized, proactive Bilingual Office Coordinator to manage the day-to-day administrative workflow of a growing healthcare office. The ideal candidate communicates confidently in both English and Spanish, maintains authorizations, documentation, client records, billing preparation, and office communications in an orderly fashion.

The role will begin part-time and may transition to full-time as the caseload grows, coordinating with parents, staff, doctors, and