Bilingual Domestic Logistics Specialist

Andes Global Trading LLC; Bogotá ciudad; Presencial; COP 44.640.000 - 66.960.000; Jornada completa

Descripción de la vacante

Andes Global Trading LLC in Bogotá seeks a Logistics Specialist - Domestic to manage shipments from entry to delivery, coordinating transportation, plant/freezer pickups, and warehouse transfers.

The role requires 3+ years in domestic logistics, fluency in English and Spanish, strong communication, and cost management; you will use SAP and Excel to keep records and ensure on-time delivery.

Formación

• Three or more years of experience in domestic logistics, transportation, order management, or supply chain.
• Experience coordinating domestic transportation, including plant or freezer pickups, warehouse transfers, and customer deliveries.
• Fluency in English and Spanish, written and spoken.
• Strong customer service, communication, problem-solving, and cost-management skills.
• Ability to communicate professionally with customers and manage time-sensitive situations.
• Highly organized and detail-oriented, with the ability to manage multiple shipments in a fast-paced environment.
• Proficiency in Microsoft Excel.
• Experience with SAP Business One or similar transportation management system.
• Bachelor's degree in business, supply chain, logistics, or related field, or equivalent experience.

Responsabilidades

• Manage assigned domestic shipments from order entry through final delivery.
• Serve as the primary logistics contact for assigned customers and traders.
• Coordinate product availability, pickup dates, shipping requirements, and delivery expectations with suppliers, freezers, and warehouses.
• Select and secure qualified carriers based on service requirements, delivery schedules, and approved budgets.
• Schedule plant and freezer pickups, warehouse transfers, delivery appointments, and other transportation activities.
• Provide carriers, freezers, and warehouses with complete and accurate pickup and delivery instructions.
• Track shipments from pickup through delivery and address delays, missed appointments, equipment issues, or other service exceptions.
• Provide timely updates to customers and traders regarding shipment status, estimated delivery times, delays, and costs.
• Respond to customer inquiries and professionally manage delivery concerns, rejections, claims, or service issues.
• Maintain complete and accurate shipment information in SAP and all internal tracking systems.
• Manage each load within the approved logistics budget and obtain approval for costs outside the established budget.
• Minimize avoidable expenses, including layovers, detention, storage, redelivery charges, and missed appointment fees.
• Verify pickup and delivery completion and collect required supporting documents.
• Work with carriers, suppliers, freezers, warehouses, customers, and internal departments to resolve operational issues.
• Escalate significant delays, service failures, product concerns, and additional costs to traders and management.
• Confirm final delivery and ensure shipment records are complete and properly closed.

Conocimientos

English & Spanish

Customer service

Budget management

Problem solving

Excel

Communication

Educación

Bachelor's degree in business / supply chain / logistics or equivalent experience

Herramientas

SAP Business One

Transportation management system

Excel (Microsoft Office)

Descripción del empleo

Andes Global Trading LLC in Bogotá seeks a Logistics Specialist - Domestic to manage shipments from entry to delivery, coordinating transportation, plant/freezer pickups, and warehouse transfers.

The role requires 3+ years in domestic logistics, fluency in English and Spanish, strong communication, and cost management; you will use SAP and Excel to keep records and ensure on-time delivery.