Bilingual Customer Service Representative

iQor Inteeligence Customer Support & Outsourcing Services; Envigado; Presencial; COP 25.642.890 - 30.715.110; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts at the shopping center

Referral plan

Career plan

Life insurance

Transportation assistance

Descripción de la vacante

A customer support outsourcing firm in Envigado, Colombia, is seeking bilingual staff for a customer service role. The position offers a competitive salary of 2,525,000 COP plus benefits, including discounts and referral bonuses. Employees will work 45 hours per week with rotating days off and availability required from 5:00 am to 11:00 pm. This is an onsite job located at the Viva Envigado Shopping Center.

Formación

• Bilingual staff required to answer customer service calls.
• Availability from 5:00 am to 11:00 pm with two rotating days off per week.

Responsabilidades

• Handle customer inquiries over the phone.
• Maintain compliance with service metrics.

Conocimientos

Bilingual communication

Customer service

Descripción del empleo

IQOR IS LOOKING FOR YOUR TALENT!

We are looking for BILINGUAL staff to answer a customer service call line for a company in the United States.

What we offer you:

• The remuneration is 2,525,000 COP + legal benefits + 10% bonus for compliance with metrics.
• Hours are Monday through Sunday with availability from 5:00 am to 11:00 pm. (Your work schedule is set during this time range).
• 45 hours of work per week, which means you would have two rotating days off per week.
• The contract is for an INDEFINITE TERM, with biweekly payments.
• This vacancy is available in person at the Viva Envigado Shopping Center.

Benefits:

• Discounts at the Viva Envigado shopping center.
• Referral plan (Up to one million pesos per referral).
• Career plan.
• Metlife life and emergency insurance.
• Transportation for all employees leaving after 11:00 pm.