Bilingual Banking Customer Expert - On-site Bogota

TP; Bogotá ciudad; Presencial; COP 22.320.000 - 33.480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based bonuses

Indefinite-term contract

Gaming Arena access

Employee fund benefits

Descripción de la vacante

TP is seeking a Bilingual Customer Expert on-site in Bogota. You will respond to inquiries, offer clear guidance, and deliver effective solutions across service scenarios to ensure a smooth customer experience.

Ideal candidates are customer-focused, solution-driven, and able to communicate clearly in English (B2+). You will work as part of a collaborative team, maintaining discretion and accuracy in all interactions.

Formación

• Customer-focused professional with strong communication skills.
• Problem-solving mindset with a service orientation.
• Clear, friendly and confident communicator.

Responsabilidades

• Assist customers by responding to inquiries with clear guidance and effective solutions across service scenarios.
• Understand customer needs and handle information responsibly to ensure a smooth experience.

Conocimientos

Customer-focused

Solution-driven

Clear communicator

Proactive problem solver

Detail-oriented

Bilingual (English) proficiency

Team player

Descripción del empleo

TP is seeking a Bilingual Customer Expert on-site in Bogota. You will respond to inquiries, offer clear guidance, and deliver effective solutions across service scenarios to ensure a smooth customer experience.

Ideal candidates are customer-focused, solution-driven, and able to communicate clearly in English (B2+). You will work as part of a collaborative team, maintaining discretion and accuracy in all interactions.