Benefits Administrator - LATAM (North America Team)

TransPerfect; Medellín; Sur place; COP 167 067 629 - 250 601 443; Plein temps

Résumé du poste

TransPerfect is seeking a Benefits Administrator to join our HR team in Medellín. You will administer and maintain benefit programs, manage leave requests, and coordinate with carriers and vendors while ensuring compliance with FMLA, ADA, and local laws.

The role emphasizes accurate benefits data in Workday, benefit communications for employees, open enrollment support, and timely handling of leave and accommodations. Excel proficiency and strong communication are essential.

Qualifications

• Bachelor’s degree and two years of HR experience.
• Excellent Excel skills (Pivot tables, VLookups).
• Strong written and verbal communication.
• Knowledge of FMLA, ADA, and related laws.
• Experience with benefit programs and payroll deductions.

Responsabilités

• Assist with administering and maintaining company benefit programs not limited to group health, dental, short-term and long-term disability, basic life and AD&D, flexible spending accounts, and the 401(k). Communicate with employees and answer questions regarding benefits.
• Be a liaison with vendors and advise employees on eligibility, coverage, and other benefits matters.
• Maintain employee eligibility with carriers and within Workday.
• Maintain and monitor the accuracy of employee deductions and elections to payroll.
• Audit benefits bills on a monthly basis compared to payroll deductions; prepare and submit bills for payment.
• Set up benefits orientation meetings and present benefits package to new employees.
• Assist with annual open enrollment period.
• Communicate with employees regarding their needs for leave and/or modified work schedules.
• Develop and implement written communication (FMLA packet, FMLA notice of eligibility, designation and extensions).
• Handle the FMLA leave administration process from the employee’s initial notice of need for leave to the return to work.
• Maintain reasonable communication with employees on leave to facilitate smooth and timely return to work; relay communication between employees and their managers during leave within reason.
• Advise managers and employees on the interaction of leave laws with paid time off and short-term and long-term disability benefits.
• Overssee the return-to-work process for employees returning from extended FMLA or other leaves.
• Facilitate other leave requests, which may include accommodation requests under the ADA.
• Administer other company time off programs as assigned in accordance with internal policy and applicable laws.
• Manage FMLA tracker and tracking of hours to inform the employee of remaining and used hours.
• Recommend revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations.
• Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
• Maintain knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.

Connaissances

Excel Pivot tables

Written communication

Verbal communication

Analytical thinking

Time management

Attention to detail

Formation

Bachelor’s degree and two years HR experience

Outils

Workday

Description du poste

The Benefits Administrator will assist with administering and maintaining company benefit programs as well as leave requests and accommodations requiring specialized attention, particularly those under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local laws and short-term or long-term disability plans.

Responsibilities

• Assist with administering and maintaining company benefit programs not limited to group health, dental, short-term and long-term disability, basic life and AD&D, flexible spending accounts, and the 401(k). Communicate with employees and answer questions regarding benefits.
• Be a liaison with vendors and advise employees on eligibility, coverage, and other benefits matters.
• Maintain employee eligibility with carriers and within Workday.
• Maintain and monitor the accuracy of employee deductions and elections to payroll.
• Audit benefits bills on a monthly basis compared to payroll deductions; prepare and submit bills for payment.
• Set up benefits orientation meetings and present benefits package to new employees.
• Assist with annual open enrollment period.
• Communicate with employees regarding their needs for leave and/or modified work schedules.
• Develop and implement written communication (FMLA packet, FMLA notice of eligibility, designation and extensions).
• Handle the FMLA leave administration process from the employee’s initial notice of need for leave to the return to work.
• Maintain reasonable communication with employees on leave to facilitate smooth and timely return to work; relay communication between employees and their managers during leave within reason.
• Advise managers and employees on the interaction of leave laws with paid time off and short-term and long-term disability benefits.
• Oversee the return-to-work process for employees returning from extended FMLA or other leaves.
• Facilitate other leave requests, which may include accommodation requests under the ADA.
• Administer other company time off programs as assigned in accordance with internal policy and applicable laws.
• Manage FMLA tracker and tracking of hours to inform the employee of remaining and used hours.
• Recommend revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations.
• Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
• Maintain knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.

Job Requirements

• Excellent Microsoft Excel skills (Pivot tables, VLookups) required.
• Ability to work in a fast‑paced environment.
• Excellent written and verbal communication skills.
• Excellent analytical, problem‑solving and time management skills.
• Excellent organizational skills and attention to detail.
• Bachelor’s degree and two years of experience in Human Resources.
• One year of experience in managing leave cases.
• Extensive knowledge of the leave requirements and other legal requirements of FMLA, ADA and other applicable laws.

Desired Skills and Experience

• CBP or CEBS certified.
• Experience managing benefits in Canada and Puerto Rico.
• Proficient in Workday system (preferred).

Resume in English is MANDATORY!