Automation Specialist

ATOMS Careers page; Bogotá; Presencial; COP 108.000.000 - 160.000.000; Jornada completa

Descripción de la vacante

Otter in Bogotá is hiring an Automation Specialist to shape and implement scalable automation across our delivery software stack. You will translate business needs into technical solutions, driving efficiency and reliability in our platforms.

The role requires 4+ years in automation or analytics, a BS in a STEM field, and strong communication skills to present insights to varied audiences. You will work onsite with a collaborative team.

Formación

• 4+ years of professional experience in automation, analytics, or data roles.
• BS in a STEM field such as Statistics, Computer Science, Analytics, or Engineering.
• Strong ability to analyze large datasets and derive actionable insights.
• Excellent written and verbal communication for diverse audiences.
• Proactive, collaborative, and data-driven with cross-functional experience.

Responsabilidades

• Define the automation strategy and design scalable solutions.
• Leverage cloud tools and languages to build and deploy automation.
• Develop, test, and deploy automation with minimal supervision.
• Collaborate with Operations, Product Management, and SDEs.
• Create and maintain comprehensive technical documentation.

Conocimientos

Automation

Analytics

Data analysis

Communication

Problem-solving

Educación

BS in STEM (Statistics, CS, Analytics, Engineering)

Herramientas

Google Cloud Platform (GCP)

Azure

Airflow

GitHub

Argo

Python

AppsScript

Descripción del empleo

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you'll do

• Technical Strategy: Shape the overarching automation strategy and solution design, proactively identifying areas for optimization and unlocking new technical opportunities.
• Technical Execution: Utilize experience across various cloud tools, frameworks, and languages—specifically Google Cloud Platform (GCP), Azure, Airflow, GitHub, Argo, Python, and AppsScript (but not limited to).
• Development & Deployment: Autonomously design, develop, and deploy scalable automation solutions with minimal supervision.
• Cross-Functional Collaboration: Partner effectively with Operations, Product Management, and Software Development Engineers (SDEs). Apply strong project management and stakeholder relationship skills to drive alignment.
• Documentation: Create, own, and maintain comprehensive technical documentation tailored for both technical and non-technical stakeholders.

What we're looking for

• Experience: 4+ years of professional experience as an Automation Specialist, Analytics Engineer, Solutions Engineer, Data Analyst, or in a similar technical role.
• Education: Bachelor’s degree (BS) in a STEM discipline, such as Statistics, Computer Science, Analytics, or Engineering.
• Analytical Skills: Strong capability to analyze large datasets, detect patterns, deliver actionable insights, and establish KPIs/metrics to track performance.
• Communication: Exceptional written and verbal communication skills, with the ability to clearly present complex data insights to various audience levels.
• Problem-Solving & Interpersonal Skills: A proactive, first-principles thinker dedicated to continuous improvement and data-driven results. Strong interpersonal skills with a proven track record of building collaborative cross-functional relationships.
• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Bogotá office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others?