Strategy & Planning Associate

Css; Bogotá; Presencial; COP 67.775.932 - 101.663.899; Jornada completa

Descripción de la vacante

Css in Bogotá is seeking a data analyst to own analyses across Inbound Sales and Marketing. The role involves building dashboards and generating reports that drive strategic decisions. Candidates should have strong analytical skills with proficiency in Google Sheets/Excel and SQL.

The position requires strong communication skills in English and the ability to work in a fast-paced environment. This role is onsite five days a week, emphasizing collaboration and continuous improvement.

Formación

• Experience with Google Sheets/Excel and SQL is required.
• Some experience with cloud data warehouses and BI tools is a plus.

Responsabilidades

• Conduct analyses across Inbound Sales and Marketing.
• Build and maintain reporting and dashboards.
• Develop performance forecasts and operating cadences.
• Support process improvements and documentation.
• Manage multiple workstreams and align stakeholders.

Conocimientos

Strong analytical toolkit

Google Sheets/Excel

SQL

Python

Salesforce

English communication skills

Herramientas

BigQuery

Looker

Descripción del empleo

Who we are

CloudKitchens helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What you’ll do

• Own end-to-end analyses across Inbound Sales and Marketing, turning complex data into clear insights that drive operational and strategic decisions.
• Build and maintain core reporting and dashboards (lead volume/quality, conversion by stage, velocity, cohort/vintage performance, AE capacity and productivity), ensuring definitions, logic, and data sources are consistent and trusted.
• Develop forecasts and operating cadences (weekly/monthly) to track performance vs. targets, flag risks early, and propose mitigation plans with clear owners and timelines.
• Support process improvements across the Inbound Sales and Marketing system: document workflows, map funnel and lifecycle logic, standardize metrics, and help scale automation in Salesforce/CRM, spreadsheets, and analytics tools.
• Manage multiple workstreams in parallel: align stakeholders, run working sessions, capture decisions, and drive follow-through from analysis to execution.
• Uphold high standards for analytical rigor: define assumptions, validate data sources, pressure-test logic, and communicate trade-offs and uncertainty clearly.
• Translate findings into decision-ready outputs for S&P and business leadership, enabling faster and better-informed decisions on resource allocation and prioritization.
• Partner with Marketing operational teams to design and refine Performance Marketing plans, balancing efficiency and volume to generate high-quality leads that support inbound sales motions.
• Conduct full-funnel analyses — from top-of-funnel metrics (budget allocation, campaign performance, lead generation) to bottom-of-funnel outcomes (AE processing, conversion quality, ROI) — and surface strategic recommendations to leadership.

What we’re looking for

• Strong analytical toolkit: Google Sheets/Excel and SQL are must-haves; experience with cloud data warehouses (e.g., BigQuery) and BI tools (e.g., Looker) is a strong plus.
• Comfort or curiosity working with Inbound Sales and funnel metrics (lead volume/quality, conversion rates, AE productivity, pipeline velocity) — the ability to learn the domain matters more than prior experience.
• Nice-to-haves: Python for advanced analytics or automation, and Salesforce for CRM-side analysis.
• Some exposure to marketing performance metrics (budget efficiency, ROI, CAC, funnel conversion rates) is a plus, but not a requirement.
• Ability to switch seamlessly between highly detailed, complex projects and fast-turnaround, pragmatic requests, knowing when to prioritize depth vs. speed.
• Structured thinker with a strong problem-solving approach and proven stakeholder management skills.
• Comfortable working in a fast-paced environment, with adaptability and ownership to drive results.
• Strong English communication skills (written and verbal). Comfortable engaging with stakeholders in English on a day-to-day basis.

Why join us

• Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.

What else you need to know

This role is based in our Bogotá office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others?

#LI-Onsite