Authorizations Representative

Pharmbills; Medellín; Presencial; COP 112.104.000 - 186.840.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development

International culture

Descripción de la vacante

Pharmbills is seeking an Authorizations Representative to manage insurance authorization requests and maintain patient records. You will coordinate documentation between patients, providers, and internal teams to ensure timely approvals and service delivery.

The role requires attention to detail, strong organizational skills, and effective communication. Healthcare administration, authorizations, or medical billing experience is a plus, with a collaborative international team and comprehensive

Formación

• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Experience in healthcare administration, authorizations, medical billing, or customer support is a plus.

Responsabilidades

• Submit and track insurance authorization requests.
• Follow up with insurance providers regarding pending approvals.
• Maintain accurate authorization and patient records.
• Review and collect required documentation from patients and clinicians.
• Monitor authorization statuses and resolve documentation issues.
• Collaborate with Admissions, Authorizations, and other internal teams.
• Support administrative tasks, including inbox management and appointment coordination.

Conocimientos

Attention to detail

Organizational skills

Communication

Problem solving

Herramientas

Databases

Administrative systems

Descripción del empleo

Supporting Access to Quality Patient Care

At Pharmbills, we support U.S. healthcare providers by delivering reliable operational solutions that help patients receive the care they need. With 1,200+ team members across 7 countries, we combine expertise, efficiency, and teamwork to make a meaningful impact.

What's This Opportunity About?

As an Authorizations Representative, you'll manage insurance authorization requests, maintain accurate patient records, and coordinate documentation between patients, providers, and internal teams. Your work will help ensure services are approved efficiently and delivered without delays.

Why You’ll Love This?

• Stable, long-term engagement with growth paths.
• Opportunity to support top U.S. healthcare organizations and gain deep domain experience.
• Full onboarding and ongoing training — we set you up for success.
• A professional, supportive international team that values your expertise.

What You'll Do:

• Submit and track insurance authorization requests.
• Follow up with insurance providers regarding pending approvals.
• Maintain accurate authorization and patient records.
• Review and collect required documentation from patients and clinicians.
• Monitor authorization statuses and resolve documentation issues.
• Collaborate with Admissions, Authorizations, and other internal teams.
• Support administrative tasks, including inbox management and appointment coordination.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and problem-solving abilities.
• Experience in healthcare administration, authorizations, medical billing, or customer support is a plus.
• Comfortable working with databases and administrative systems.

What We Offer:

• Professional development and exposure to U.S. healthcare revenue cycle best practices.
• Collaborative international culture with structured support and training.