Billing Specialist

Pharmbills LLC; Bogotá; Presencial; COP 22.320.000 - 44.640.000; Jornada completa

Descripción de la vacante

Pharmbills LLC in Bogota, Colombia, is seeking a Billing Specialist to support U.S. healthcare clients by ensuring invoices are accurate, payments tracked, and records kept up to date.

The role focuses on resolving claim rejections, contacting insurers, and verifying patient and insurance details to secure timely payments in a fast-paced environment. On-site collaboration with a regional team is expected.

Formación

• Strong analytical and troubleshooting skills for claim issues.
• English (B2+) with solid written communication.
• Attention to detail in reviewing patient, claim and insurance data.
• Ability to manage multiple deadlines in a fast-paced environment.

Responsabilidades

• Investigating and resolving insurance claim rejections to ensure timely payment for medications and healthcare services.
• Contacting insurance companies to identify root causes of rejected claims and obtain overrides or approvals.
• Reviewing claim details, requirements, and documents to determine corrective actions.
• Communicating with healthcare facilities to verify patient, prescription, and insurance information.
• Following up on outstanding and unresolved claims until payment is secured.
• Handling inbound inquiries related to claim denials, rejections, and payment issues.
• Preparing and submitting required forms, documentation, and emails to support resolution.
• Managing multiple rejection cases while meeting deadlines in a fast-paced environment.

Conocimientos

Analytical and troubleshooting skills

Upper-Intermediate English (B2+)

Attention to detail

Time management

Excel / Microsoft Office

Claim rejection management

Herramientas

Excel

Microsoft Office

Descripción del empleo

Billing Specialist in Bogota, Colombia, On-site

Behind every smooth-running healthcare provider, there's someone making sure the financial side is just as healthy. At Pharmbills, we support top U.S. healthcare companies by ensuring every invoice is precise, every payment is tracked, and every financial record is in place.

With 1,000+ team members across 7 countries, we believe in real impact, real growth, and a real team that supports each other. Here, your attention to detail and problem-solving skills help keep healthcare finances running smoothly.

Because when the numbers are right, care can happen.

What's in It for You?

• A stable, long-term cooperation opportunity with real growth potential.
• A role that truly matters - keeping healthcare providers financially on track.
• Professional training & support to help you excel.
• A collaborative team that values precision and problem-solving.
• A chance to cooperate with leading U.S. healthcare companies while staying in your home country.

What You'll Be Doing:

• Investigating and resolving insurance claim rejections to ensure timely payment for medications and healthcare services.
• Contacting insurance companies to identify the root cause of rejected claims and obtain necessary overrides or approvals.
• Reviewing claim details, insurance requirements, and supporting documentation to determine appropriate corrective actions.
• Communicating with healthcare facilities to verify patient, prescription, and insurance information needed to resolve rejections.
• Following up on outstanding and unresolved claims until payment is secured.
• Handling inbound inquiries related to claim denials, rejections, and payment issues.
• Preparing and submitting required forms, documentation, and email correspondence to support claim resolution.
• Managing multiple rejection cases simultaneously while meeting deadlines in a fast-paced environment.

What You Bring to the Table:

• Strong analytical and troubleshooting skills with the ability to identify and resolve claim issues efficiently.
• Upper-Intermediate English (B2+) with excellent verbal and written communication skills.
• Exceptional attention to detail when reviewing claims, patient information, and insurance requirements.
• Ability to work under pressure and manage multiple priorities in a deadline-driven environment.
• Strong organizational and time-management skills.
• Basic to intermediate Excel and Microsoft Office proficiency.
• Experience in customer support, healthcare billing, insurance verification, claims processing, or rejection management is a plus.
• A proactive mindset with a commitment to following cases through to resolution.

Why You'll Love It Here:

• A supportive, team-driven environment where what you do makes a real impact.
• A growing company with real opportunities to develop professionally.
• A role where precision meets purpose - because care starts with getting the details right.

Because exciting updates are always around the corner.

It's a Pharmbills team, and you're invited!