Associate Researcher

Solvo Global Inc.; Colombia; On-site; COP 28,000,000 - 36,000,000; Full time

Job summary

Solvo Global Inc. in Colombia is seeking an Associate Researcher to support outreach to healthcare professionals and coordinate participation in research projects. You will contact providers by phone and email, build engagement, and schedule interviews based on availability.

The role requires excellent English, strong communication, organization, and proactive behavior. You will document outreach activities, collaborate with teammates, and contribute to quality assurance discussions while

Qualifications

• English C1 or higher (required).
• Strong communication and interpersonal skills.
• Confidence speaking with professionals by phone and email.
• Highly organized and proactive mindset.
• Experience in recruiting, customer success, stakeholder management, appointment setting, outreach, healthcare operations, or similar client-facing roles.
• Experience with CRM tools, Salesforce, Outlook, Excel, or Calendly is a plus.

Responsibilities

• Contact healthcare providers via phone and email.
• Build engagement and encourage participation in research studies.
• Schedule research interviews based on provider availability.
• Maintain accurate documentation and tracking of outreach activities.
• Collaborate with team members and participate in quality assurance discussions.
• Deliver an excellent professional experience in every interaction.

Skills

English C1

Communication skills

Interpersonal skills

Phone/Email outreach

Organized mindset

CRM tools

Tools

Salesforce

Outlook

Excel

Calendly

Job description

Do you have strong English communication skills and enjoy connecting with people?

We're looking for an Associate Researcher to support outreach efforts with healthcare professionals and help coordinate participation in research projects.

What you'll do

• Contact healthcare providers via phone and email
• Build engagement and encourage participation in research studies
• Schedule research interviews based on provider availability
• Maintain accurate documentation and tracking of outreach activities
• Collaborate with team members and participate in quality assurance discussions
• Deliver an excellent professional experience in every interaction

What we're looking for

• English C1 or higher (required)
• Strong communication and interpersonal skills
• Confidence speaking with professionals by phone and email
• Highly organized and proactive mindset
• Experience in recruiting, customer success, stakeholder management, appointment setting, outreach, healthcare operations, or similar client-facing roles
• Experience with CRM tools, Salesforce, Outlook, Excel, or Calendly is a plus

If you're comfortable building relationships, managing follow-ups, and communicating in English with healthcare professionals, we'd love to hear from you.