Assistant Store Manager - Lead & Develop Team

World Market; Bogotá; On-site; COP 99,241,000 - 117,434,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount

Wellness resources

Recognition programs

Career training

Medical insurance

Dental insurance

Vision insurance

401(k) Savings Plan

Employee Assistance Program

Job summary

World Market is seeking an Assistant Manager in our store. You will lead a high-performance team, drive a customer-first selling culture, and partner with the Store Manager to execute daily priorities while upholding brand standards.

The role requires strong leadership, excellent communication, and the ability to coach staff, with flexible scheduling including nights, weekends and holidays. Compensation includes benefits and growth opportunities.

Qualifications

• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
• Strong customer experience and operational leadership required
• Effective communication and coaching abilities
• Ability to de-escalate store and customer situations effectively
• Ability to plan and prioritize according to business needs
• Strong sense of urgency and attention to detail
• Creative problem solving and sound decision-making
• Effective delegation and team development skills
• Willingness to work flexible schedule including nights, weekends and holidays

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends using available reporting to identify opportunities and take action
• Maintain World Market culture, values, and standards
• Plan for and execute daily business tasks in absence of Store Manager
• Recruit, develop, and retain a high-performance, customer-focused team
• Utilize company tools and training to ensure proper execution of key functions
• Maintain Loss Prevention policies and inventory control initiatives
• Contribute to a safe work environment through ongoing safety training and accountability

Skills

Leadership experience

Customer experience

Operational results

Effective communication

Coaching in moment

De-escalation skills

Planning & prioritization

Urgency & ownership

Attention to detail

Decision making

Delegation

Daily priorities

Flexible schedule

Physical stamina

21+ years old

Job description

World Market is seeking an Assistant Manager in our store. You will lead a high-performance team, drive a customer-first selling culture, and partner with the Store Manager to execute daily priorities while upholding brand standards.

The role requires strong leadership, excellent communication, and the ability to coach staff, with flexible scheduling including nights, weekends and holidays. Compensation includes benefits and growth opportunities.