Analytics Engineer: Insights & Automation

TaskUs Colombia SAS; Medellín; On-site; COP 60,000,000 - 100,000,000; Full time

Job summary

TaskUs Colombia SAS is seeking a Business Insights & Automation Analyst to turn complex telemetry, task logs, and model data into actionable BI and automated workflows. You will work primarily in the Google Ecosystem (BigQuery, Google Sheets, Looker Studio, Apps Script) alongside Redshift, building lightweight internal tools and dashboards to monitor SLAs and classifier quality.

The role requires strong SQL, GAS, and spreadsheet modeling skills, with experience in BI visualization and ML

Qualifications

• Must have experience writing JavaScript-based scripts in Google Apps Script to automate data pipelines and interact with external APIs.
• Hands-on proficiency querying cloud data warehouses (BigQuery/Redshift) using advanced SQL techniques.
• Mastery of complex formulas in Google Sheets for data normalization and reporting.
• Deep experience building dashboards in Looker Studio with BigQuery/Sheets data sources.
• Solid understanding of classification metrics (Precision, Recall, F1-score) for ML quality audits.

Responsibilities

• Data Extraction & Warehousing: write optimized SQL to extract/transform large-scale operation data in BigQuery and Redshift.
• Workflow Automation & Tooling: develop automations and lightweight web apps using Google Apps Script.
• Operational & SLA Analytics: track throughput metrics and SLA compliance across teams.
• Reporting & Dashboards: design and maintain executive-ready dashboards in Looker Studio and Google Sheets.
• AI/ML Evaluation: evaluate labeling accuracy and classifier outputs using standard metrics.
• Root Cause Analysis: perform deep-dive investigations into performance bottlenecks and data discrepancies.

Skills

Google Apps Script

Advanced SQL

Google Sheets modeling

BI & Data Visualization

AI/ML evaluation

Education

Bachelor's Degree in CS/Engineering/IT

Tools

Google BigQuery

Amazon Redshift

Looker Studio

Google Sheets

Job description

TaskUs Colombia SAS is seeking a Business Insights & Automation Analyst to turn complex telemetry, task logs, and model data into actionable BI and automated workflows. You will work primarily in the Google Ecosystem (BigQuery, Google Sheets, Looker Studio, Apps Script) alongside Redshift, building lightweight internal tools and dashboards to monitor SLAs and classifier quality.

The role requires strong SQL, GAS, and spreadsheet modeling skills, with experience in BI visualization and ML