AM Front of House Shift Leader

Chick-fil-A Glenwood Place (FSU); Bogotá ciudad; Presencial; COP 76.505.000 - 80.755.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Free employee meals during shift

Opportunities for advancement and on‑g

team-oriented work culture

Sundays off

Flexible schedule

Health insurance

Dental insurance

Vision insurance

401(k)

Descripción de la vacante

Chick-fil-A Glenwood Place is seeking an energetic AM Front of House (FOH) Shift Lead to oversee guest-facing operations and lead a team during shifts. The role focuses on delivering hospitality with speed and accuracy and coaching staff for peak performance.

Requirements include Friday and Saturday availability, 2+ years in leadership within food service or retail, and ability to open the restaurant for AM shifts. Competitive pay and growth opportunities are offered.

Formación

• Minimum 2 years of leadership or management experience in food service or retail.
• Ability to open the restaurant for AM shifts.
• Friday and Saturday availability required.

Responsabilidades

• Lead FOH team members during assigned shifts to ensure smooth, efficient operations.
• Deliver and model exceptional guest service with speed, accuracy, and hospitality.
• Train, coach, and develop team members to reach their full potential.
• Communicate effectively with BOH and Drive-Thru teams for seamless service.
• Support opening or closing responsibilities as scheduled.
• Monitor guest satisfaction, dining room cleanliness, and service quality.

Conocimientos

Leadership

Guest service

Communication

Problem solving

Decisiveness

Team motivation

Herramientas

POS system

Descripción del empleo

AM Front of House (FOH) Shift Lead – Chick-fil-A Glenwood Place

Chick-fil-A Glenwood Place is looking for an energetic and dependable AM Front of House (FOH) Shift Lead to help oversee our guest-facing operations. As a Shift Lead, you will play a vital role in ensuring excellent guest experiences, leading a team with positivity, and keeping operations running smoothly during your shift.

Pay Range: $18.00 – $19.00 per hour

Shift Availability: 5:00 AM – 5:00 PM (must have full availability for one of these shifts)

Responsibilities

• Lead FOH team members during assigned shifts to ensure smooth, efficient operations
• Deliver and model exceptional guest service with speed, accuracy, and hospitality
• Train, coach, and develop team members to reach their full potential
• Communicate effectively with BOH and Drive-Thru teams for seamless service
• Support opening or closing responsibilities as scheduled
• Monitor guest satisfaction, dining room cleanliness, and service quality

Skills & Attributes

• Desire to lead, motivate, and inspire others
• Outgoing and friendly personality with excellent communication skills
• Dependable leader with strong problem-solving abilities
• Results-driven and quick decision maker
• Goal-oriented with a focus on guest satisfaction and team success
• Ability to de-escalate guest concerns with professionalism

Requirements

• Friday and Saturday availability required
• Minimum 2 years of leadership or management experience in food service or retail
• Ability to open the restaurant (for AM shift leads)
• Exceptions may be made at the discretion of the Operator

Benefits

• Competitive pay
• Free employee meals during shift
• Opportunities for advancement and ongoing leadership training
• Positive and team-oriented work culture
• Sundays off

Work schedule

• Night shift
• Monday to Friday
• 8 hour shift
• 10 hour shift
• 12 hour shift
• Day shift

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)