Admissions Officer - LATAM

Bayswater Education Ltd.; Medellín, Bogotá; Hybrid; COP 25,000,000 - 42,000,000; Full time

Benefits offered by this job

Remote work model

Great learning and development

Warm and friendly work environment

Multicultural team

Regular online networking

Job summary

Bayswater Education is seeking a proactive Admissions Officer to join our central services team. You will manage applications from enquiry through arrival, coordinate group bookings, liaise with agents and schools, and ensure clear, timely communication while protecting revenue.

This role emphasizes accuracy, multi-time zone coordination and strong English communications, with a remote work model and opportunities to engage across international markets.

Qualifications

• Experience in admissions, education administration, group bookings or international student recruitment.
• Experience coordinating group travel, educational programmes or accommodation arrangements would be an advantage.
• Confidence handling invoices, payments and basic credit control processes.
• Strong communication skills in English.
• High level of attention to detail and accuracy.
• Confidence working with databases and finance systems.
• Strong organisational skills and the ability to coordinate multiple bookings, deadlines and stakeholders simultaneously.
• Ability to manage multiple priorities across different time zones.
• A proactive, solution-focused approach and confidence following up firmly but professionally on outstanding payments and booking requirements.

Responsibilities

• Process individual student and group applications accurately and within agreed timelines.
• Handle group enquiries, prepare quotations and coordinate with Sales and schools to confirm availability, pricing and booking requirements.
• Manage group bookings, including student lists, course details, accommodation, transfers and other arrangements.
• Liaise with agents, group organisers and schools to ensure group requirements are communicated clearly and arrangements are confirmed ahead of arrival.
• Prepare and issue invoices, visa letters, accommodation confirmations and pre-arrival documentation for individual students and groups.
• Monitor payment deadlines and follow up with agents and group organisers to ensure timely settlement of invoices.
• Support with receipt allocation, tracking outstanding balances and escalating unpaid cases where required.
• Coordinate on refunds, commission queries and overpayments, ensuring records remain accurate.
• Maintain accurate and up-to-date individual and group booking information in the student management system.
• Monitor shared inboxes and manage individual and group booking queries professionally and efficiently.
• Work closely with Sales, Partner Support, Accounts Receivable and schools to resolve booking, operational or payment issues.
• Coordinate changes to group bookings, ensuring relevant teams are informed and documentation is updated accordingly.
• Provide booking and payment updates to support regional forecasting, group planning and operational reporting.
• Support continuous improvements to admissions and group booking processes to ensure efficiency, accuracy and a positive customer experience.

Skills

English

Attention to detail

Organizational skills

Group bookings

Databases/Finance systems

Time zone coordination

Tools

Databases

Finance systems

Job description

Bayswater Education is a vibrant network of global educational centres dedicated for over 75years to educating and inspiring people through a life-changing educational experience.We’repassionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from everywalk of lifeto get a buzz from discovering new cultures, exploring new flavours, and learningwhat’sout there. We think of them as global spirits, like ourselves.

We’re looking for a proactive and detail-focused Admissions Officer to join our central services department. This role works closely with Sales, Partner Support, Accounts Receivable and our schools to ensure applications are processed accurately, payments are tracked, and students and agents receive clear, timely communication.

You will play a key role in managing bookings from enquiry through to arrival, while helping to protect revenue and maintain strong agent relationships across the region.

Key Responsibilities:

• Process individual student and group applications accurately and within agreed timelines.
• Handle group enquiries, prepare quotations and coordinate with Sales and schools to confirm availability, pricing and booking requirements.
• Manage group bookings, including student lists, course details, accommodation, transfers and other arrangements.
• Liaise with agents, group organisers and schools to ensure group requirements are communicated clearly and arrangements are confirmed ahead of arrival.
• Prepare and issue invoices, visa letters, accommodation confirmations and pre-arrival documentation for individual students and groups.
• Monitor payment deadlines and follow up with agents and group organisers to ensure timely settlement of invoices.
• Support with receipt allocation, tracking outstanding balances and escalating unpaid cases where required.
• Coordinate on refunds, commission queries and overpayments, ensuring records remain accurate.
• Maintain accurate and up-to-date individual and group booking information in the student management system.
• Monitor shared inboxes and manage individual and group booking queries professionally and efficiently.
• Work closely with Sales, Partner Support, Accounts Receivable and schools to resolve booking, operational or payment issues.
• Coordinate changes to group bookings, ensuring relevant teams are informed and documentation is updated accordingly.
• Provide booking and payment updates to support regional forecasting, group planning and operational reporting.
• Support continuous improvements to admissions and group booking processes to ensure efficiency, accuracy and a positive customer experience.

Requirements:

• Experience in admissions, education administration, group bookings or international student recruitment.
• Experience coordinating group travel, educational programmes or accommodation arrangements would be an advantage.
• Confidence handling invoices, payments and basic credit control processes.
• Strong communication skills in English.
• High level of attention to detail and accuracy.
• Confidence working with databases and finance systems.
• Strong organisational skills and the ability to coordinate multiple bookings, deadlines and stakeholders simultaneously.
• Ability to manage multiple priorities across different time zones.
• A proactive, solution-focused approach and confidence following up firmly but professionally on outstanding payments and booking requirements.
• A collaborative mindset and willingness to support both individual and group admissions as business needs evolve.

Why Join Us

You’ll be part of a collaborative central team working across multiple countries and markets. The role offers exposure to admissions, finance processes, and agent relationship management, making it ideal for someone who enjoys both operational detail and international communication.

What we offer

• Remote work model.
• Great learning and development opportunities.
• Warm and friendly work environment.
• Working with a great multicultural team of professionals.
• Regular online networking and cross-departmental meetings with the Bayswater team based all over the world.

Bayswater is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Our initiatives and strategies are dedicated to develop, attract and advance the most talented individuals regardless of their race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We are committed to equal employment opportunity

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