Accounts Payable Lead

Clear Destination Inc.; Bogotá ciudad; Híbrido; COP 12.000.000 - 18.000.000; Jornada completa

Descripción de la vacante

Clear Destination Inc. is seeking an Accounts Payable Lead to steer a regional team within Global Finance Operations, ensuring accurate and timely AP processing across entities. You will own performance management, SLAs, and continuous improvement while partnering with stakeholders.

You will coach the team, drive automation initiatives, and ensure compliance with controls and policies, enabling efficient, high-quality service across regions.

Formación

• 2+ years in Accounts Payable / Purchase-to-Pay in a shared service or multi-country environment.
• 2+ years of experience leading or supervising teams.
• Excellent written and spoken English (advanced level) is required.
• Experience with ERP systems (e.g. SAP) and good Excel capability.
• Experience with process improvement, automation, or system implementations.

Responsabilidades

• Lead, coach, and develop an accounts payable team, ensuring clear objectives, strong performance management, and high engagement.
• Allocate workloads to meet SLAs and month-end deadlines.
• Provide onboarding, training, and ongoing development to build capability and resilience within the team.
• Act as the first escalation point for complex queries and stakeholder concerns.
• Oversee end-to-end accounts payable activities including invoice processing and payment runs.
• Ensure adherence to internal controls, approval matrices, and global finance policies.
• Monitor KPIs, quality metrics, and backlog levels, addressing risks or delays.
• Build relationships with Procurement, Treasury, Tax, and local finance teams.
• Drive standardization of processes across regions and support automation initiatives.

Conocimientos

Accounts Payable

Team leadership

Advanced English

ERP experience

Excel skills

Automation

Process improvement

Stakeholder communication

Multi-country experience

Herramientas

Zendesk

SAP

Descripción del empleo

Purpose of the Job

The Accounts Payable Lead is responsible for leading and developing a team within the Global Finance Operations to ensure the accurate, timely, and compliant processing of accounts payable activities across multiple entities and geographies. This role combines people leadership, operational ownership, and continuous improvement, acting as a key escalation point while driving service excellence, standardization, and strong stakeholder relationships across the business.

Key responsibilities

• Lead, coach, and develop an accounts payable team, ensuring clear objectives, strong performance management, and high engagement.
• Allocate workloads effectively to meet Service Level Agreements (SLAs) and month-end deadlines.
• Provide onboarding, training, and ongoing development to build capability and resilience within the team.
• Act as the first point of escalation for complex queries, performance issues, and stakeholder concerns.

• Oversee end-to-end accounts payable activities including invoice processing, supplier queries, statement reconciliations, and payment run.
• Ensure adherence to internal controls, approval matrices, and global finance policies.
• Monitor Key Performance Indicators (KPIs), quality metrics, and backlog levels, taking proactive action to address risks or delays.

• Act as a key contact for internal stakeholders and suppliers, ensuring professional, timely, and effective communication.
• Build strong working relationships with Procurement, Treasury, Tax, and local finance teams across regions.
• Manage escalated supplier issues and ensure resolution aligns with service and commercial expectations.

• Drive standardization of processes across regions in line with the global shared service model.
• Identify opportunities for automation, efficiency, and control improvements, supporting transformation initiatives.
• Ensure procedures and Standard Operating Procedures (SOPs) are documented, maintained, and consistently followed.
• Support audits by providing information and responding to queries from internal and external auditors.

Knowledge, Skills +Experience

• 2+ years of experience in Accounts Payable / Purchase-to-Pay within a shared service or multi-country environment and supporting global or regional Accounts Payable operations.
• 2+ years of experience leading or supervising teams.
• Excellent written and spoken English (advanced level) is required.
• Experience working with workflow or ticketing tools (e.g. Zendesk or equivalent) is desirable.
• Experience working with ERP systems (e.g. SAP or similar) and good Excel capability.
• Experience with process improvement, automation, or system implementations.
• Strong understanding of the end-to-end Accounts Payable process and financial controls.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Effective communicator, capable of influencing stakeholders across cultures and seniority levels.
• Collaborative, detail-oriented, and service-focused professional.
• Proactive and solutions-oriented, with the ability to thrive in fast-paced environments and drive continuous improvement.

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