Account Manager - Remote | LATAM | Performance Marketing for Universities

Atomic HR; Bogotá; Hybrid; COP 204,550,000 - 283,224,000; Full time

Benefits offered by this job

Competitive USD compensation

100% remote role

High ownership and partner impact

Supportive, systems-minded culture

Growth opportunities in fast-moving\_e

Job summary

Atomic - Remote Jobs is seeking an Account Manager to support and grow partner relationships across higher education and nonprofit sectors. You will own day-to-day partner success, ensure campaigns stay on track, and keep deliverables aligned and on time.

You’ll work closely with an Account Director on larger accounts while independently owning partners as their primary contact. This remote role pays in USD with compensation based on experience and scope.

Qualifications

• 3+ years of experience in Account Management (marketing/agency experience preferred).
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Native or near-native English fluency.

Responsibilities

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first.
• Run partner check-ins for owned accounts with agendas, alignment notes, and follow-through.
• Translate partner needs into actionable internal direction and keep records on scope, deliverables, and status.
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
• Monitor performance with the paid media team, pull reports, and surface insights for smarter decisions.
• Keep creative, media, and analytics teams aligned for smooth execution.
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
• Spot renewal/upsell opportunities early and support proposals with the Account Director.
• Assist with onboarding and new business support to start partnerships strong.
• Support reporting accuracy and invoicing as requested.

Skills

Account Management

Project Management

Client Relationships

Communication

Asana

Tools

Asana

Job description

About the Role

A mission-driven performance marketing agency is hiring an Account Manager (AM) to support and grow partner relationships across the higher education and nonprofit sectors. This role is centered on owning day-to-day partner success — keeping campaigns on track, deliverables aligned and on time, and performance moving in the right direction.

You’ll work closely with an Account Director (AD) on larger accounts, while independently owning partners as their primary point of contact. If you’re organized, proactive, and love being the glue that keeps multi-stakeholder work running smoothly, you’ll feel at home here.

This is a remote role, paid in USD, with compensation based on experience and scope.

About the Agency

This agency works exclusively with universities and nonprofit organizations — partners doing work that improves communities and expands opportunity.

Their mission is simple:

To build a better agency for organizations building a better world.

They combine sharp strategy, creative excellence, and data-driven execution to drive meaningful outcomes like enrollments, applications, inquiries, donations, and awareness.

The culture is built around high ownership, strong collaboration, and continuous improvement. They care deeply about both results and relationships — internally and externally.

What You’ll Do

You’ll be the operational and relational backbone for your accounts, ensuring partners feel supported and internal teams stay aligned.

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director
• Jump into onboarding and new business support when needed to help partnerships start strong
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested

What We’re Looking For

You’re confident owning partner communication and keeping complex workflows organized.

• 3+ years of experience in Account Management (marketing/agency experience preferred)
• Strong project management and organizational skills
• Excellent communication — clear, friendly, proactive, and solutions-oriented
• Ability to translate partner needs into actionable internal direction
• Comfortable using Asana or similar project management tools
• Analytical mindset with experience reviewing performance reports and campaign data
• Ability to manage multiple priorities in a fast-paced agency environment
• Native or near-native English fluency

Bonus Points

• Experience in higher education marketing
• Worked with mission-driven organizations or nonprofits
• Exposure to renewals, retention, or upsell support
• Experience collaborating with creative, paid media, or analytics teams

What You’ll Get

• Competitive USD compensation based on experience and scope
• 100% remote role
• High ownership and meaningful partner impact
• Supportive, systems-minded, partner-first culture
• Work that blends relationships, performance, and operations
• Growth opportunities inside a fast-moving agency environment

Why This Role Might Be a Fit

You love owning partner success end-to-end

You’re naturally proactive and hate letting things slip

You translate messy needs into clear next steps

You care about performance, not just process

You enjoy balancing communication, operations, and execution

You want your work to support organizations doing meaningful work

Interview Process

1. Application Review – resume + relevant experience
2. Intro Call – background, relationship style, and agency exposure
3. Interview w/ the Team – partner management and workflow experience
4. Interview w/ Leadership – overall fit, values alignment, and role expectations
5. Offer
6. Hire - Welcome to the team!

Timeline: usually 2–3 weeks.