24/7 IT Operations Specialist

Kyndryl; Colombia; Presencial; COP 174.023.000 - 312.863.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary annual bonus

Medical and dental coverage

Retirement benefits

Paid leave and PTO

Descripción de la vacante

Kyndryl is seeking a Computer Operator to join our team and help manage and monitor mission-critical systems across complex networks. You'll perform batch operations, analyze first-level issues, and route problems to maintain 24x7 availability.

You'll collaborate with cross-functional teams, learn modern tools, and grow your technical skills with hands-on experience in a multi-vendor environment. This role offers a path for career development and exposure to Fortune 100 clients.

Formación

• 2+ years in an Operations environment.
• 2+ years hands-on with Windows and Office (Word, Excel, Teams).
• Excellent customer relations and communications skills.
• Ability to work an Alternate Work Schedule (AWS) for 24x7 support.
• Background checks required.
• Working knowledge of Routers, Switches and Circuits.

Conocimientos

Customer relations

Problem solving

Communication

Attention to detail

Educación

High school education

College education preferred

Herramientas

ACES

Ansible Controller

BMC TrueSight

Confluence

Control-M

DLP

GitLab

Grafana

Infoblox

Jenkins

Jira/Rally

OKTA

ServiceNow/CMDB

Splunk

VMware vSphere

Descripción del empleo

Kyndryl is seeking a Computer Operator to join our team and help manage and monitor mission-critical systems across complex networks. You'll perform batch operations, analyze first-level issues, and route problems to maintain 24x7 availability.

You'll collaborate with cross-functional teams, learn modern tools, and grow your technical skills with hands-on experience in a multi-vendor environment. This role offers a path for career development and exposure to Fortune 100 clients.