Supervisor de Recepción y Cobranzas (Hotelero)

Sociedad Comercial Befoods Ltda.; Valparaíso; On-site; CLP 13,392,000 - 20,088,000; Full time

Job summary

Sheraton Hotels & Resorts in Viña del Mar, Chile is seeking a Front Desk Supervisor to oversee guest services and support the management team. The role requires advanced English (oral/written) and at least 2 years of hospitality supervisory experience, with residency in the Valparaiso region.

Responsibilities include processing guest payments, checking in guests, coordinating with Housekeeping, maintaining logs, and assisting in staff training and coaching while upholding brand standards and

Qualifications

• Proficiency in English (oral and written) is required.
• Minimum 2 years of hospitality supervisory experience.
• Residency in the Valparaiso Region is required.

Responsibilities

• Assist staff with expediting guest payments and resolving issues.
• Process all guest check-ins by confirming reservations, assigning rooms, and issuing room keys.
• Coordinate with Housekeeping to ensure room readiness and track guest requests.
• Balance and drop receipts according to accounting procedures; maintain logs.
• Assist management with hiring, training, scheduling, and coaching of staff; model professional conduct.

Skills

Advanced English (oral/written)

Hospitality supervisory experience (2+

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Viña del Mar, Chile is seeking a Front Desk Supervisor to oversee guest services and support the management team. The role requires advanced English (oral/written) and at least 2 years of hospitality supervisory experience, with residency in the Valparaiso region.

Responsibilities include processing guest payments, checking in guests, coordinating with Housekeeping, maintaining logs, and assisting in staff training and coaching while upholding brand standards and