Guest Service Expert — Memorable Hospitality Experience

Enercon; Valparaíso; On-site; CLP 8,928,000 - 15,624,000; Full time

Job summary

Sheraton in Viña del Mar, Chile, is seeking a Guest Service Expert to deliver attentive service, manage guest interactions, and support operations in a busy hotel dining environment.

Responsibilities include assisting with service, communicating with kitchen staff, maintaining cleanliness, and upholding professional appearance and safety standards. Previous experience is not required, but a positive, guest-focused attitude is essential.

Qualifications

• High school diploma or GED equivalent.
• Less than 1 year related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Set tables and assist guests with service to create a memorable dining experience.
• Coordinate with kitchen and front-of-house teams to ensure timely service and accuracy.
• Maintain clean and organized work areas, utensils, and supplies, while following safety and quality standards.

Education

High school diploma

Job description

Sheraton in Viña del Mar, Chile, is seeking a Guest Service Expert to deliver attentive service, manage guest interactions, and support operations in a busy hotel dining environment.

Responsibilities include assisting with service, communicating with kitchen staff, maintaining cleanliness, and upholding professional appearance and safety standards. Previous experience is not required, but a positive, guest-focused attitude is essential.