Senior SRE Lead — Java Cloud & Observability

EPAM Systems; Chile; Presencial; CLP 18.000.000 - 30.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off & sick leave

Upskilling & certification courses

LinkedIn Learning access

Descripción de la vacante

EPAM Systems is seeking a hands-on Lead Site Reliability Engineer to maintain and enhance a Java services ecosystem, partnering with backend engineering to improve reliability, observability, and on-call practices across critical services.

You will provide on-call support for identity services, troubleshoot complex production issues, and deploy patches in cloud infrastructure. Strong AWS, DynamoDB, ElastiCache and Gradle experience are essential.

Formación

• 5+ years in Site Reliability Engineering or DevOps for distributed systems.
• Strong experience with Amazon Web Services in production environments.
• Strong experience with Amazon DynamoDB and Amazon ElastiCache operations.
• Observability and troubleshooting in distributed systems using logs and telemetry.
• Hands-on experience with Git-based workflows.
• Hands-on experience with Gradle in Java service environments.
• Leadership to guide reliability improvements and support operational decision-making.
• Incident response skills to communicate operational issues clearly and concisely in writing.
• Fast learning ability to absorb information quickly and apply it during on-call support.
• SLO management to track, evaluate, and improve reliability through repeatable processes.
• English proficiency: B2 (Upper-Intermediate).

Responsabilidades

• Provide on-call support for Java backend identity services during business hours.
• Troubleshoot complex production issues using logs and telemetry to identify root causes.
• Prepare and deploy patches to address issues in cloud infrastructure.
• Implement reliability improvements for key identity services through practical code and configuration changes.
• Build and refine metrics and dashboards to enable rapid assessment of platform health.
• Monitor SLOs across backend services and drive remediation when error rates increase.
• Create and improve runbooks to standardize operational responses across services.

Conocimientos

SRE/DevOps experience

AWS production

Observability/troubleshooting

Leadership

Incident response

SLO management

English proficiency

Herramientas

Git workflows

Gradle

DynamoDB

ElastiCache

Kubernetes

Terraform

Grafana

New Relic

Kafka

Descripción del empleo

EPAM Systems is seeking a hands-on Lead Site Reliability Engineer to maintain and enhance a Java services ecosystem, partnering with backend engineering to improve reliability, observability, and on-call practices across critical services.

You will provide on-call support for identity services, troubleshoot complex production issues, and deploy patches in cloud infrastructure. Strong AWS, DynamoDB, ElastiCache and Gradle experience are essential.