Senior Sales Ops Associate, Uber Eats - CASA

Uber Technologies Inc.; Santiago; On-site; CLP 117,878,000 - 176,817,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber Technologies Inc. in LatAm is seeking a Senior Associate, Acquisition Sales Operations to optimize merchant acquisition, drive sales productivity, and streamline processes across markets.

You will partner with Sales, Strategy, Operations, and Finance to build dashboards, automate workflows, and own initiatives with measurable impact.

Qualifications

• 5+ years in Sales Operations or related roles.
• Experience optimizing funnels, pipelines, and sales productivity.
• Strong analytical and problem-solving skills with data-driven recommendations.
• SQL proficiency; advanced Google Sheets/Excel; Python is a plus.
• Experience with CRM tools, SFDC, and pipeline management.
• Fluency in English and Spanish.

Responsibilities

• Drive acquisition performance by analyzing funnel metrics and productivity.
• Plan sales headcount, territory and lead allocation, targets.
• Improve sales efficiency through scalable processes across LatAm.
• Develop dashboards and actionable insights for decisions.
• Support CRM optimization and tool adoption.
• Collaborate with cross-functional teams to execute initiatives.
• Own key initiatives with measurable business impact.

Skills

Sales Ops

Data analysis

Stakeholder management

SQL

Excel/Sheets

Python

B2B sales

Automation

Tools

Salesforce

CRM tools

Job description

About the Role

We are looking for a Senior Associate, Acquisition Sales Operations to support our Delivery Sales organization across LatAm.

In this role, you will partner closely with Sales and Commercial Leadership to optimize merchant acquisition performance, improve sales productivity, and drive operational efficiencies. You will leverage data to identify opportunities, optimize sales funnels, support resource allocation, and build scalable processes and tools across markets.

The ideal candidate brings strong analytical capabilities, commercial acumen, and a Sales Operations mindset, with the ability to translate data into actionable strategies and drive results independently.

What You'll Do

• Drive acquisition performance: Analyze sales funnel metrics, conversion rates, and productivity to identify opportunities and improve merchant acquisition results.

• Optimize sales planning: Partner with Sales Leadership on headcount and capacity planning, territory and lead allocation, target setting, and resource optimization.

• Improve sales efficiency: Identify operational bottlenecks and implement scalable processes to improve sales execution and productivity across LatAm.

• Turn data into action: Develop reporting, dashboards, and actionable insights to support commercial decisions and performance management.

• Enhance sales tools and processes: Support CRM optimization, pipeline management, automation, and the adoption of sales tools and best practices.

• Partner cross-functionally: Collaborate with Sales, Strategy & Planning, Operations, Product, Finance, and regional/global teams to execute acquisition initiatives.

• Own key initiatives: Independently manage projects, drive process improvements, and deliver measurable business impact.

What You'll Need

• At least 5 years of experience in Sales Operations, Commercial Operations, Strategy & Planning, Consulting, Business Analytics, or related fields.

• Strong Sales Operations background, ideally supporting B2B sales or acquisition teams, with experience in funnel optimization, pipeline management, sales productivity, and commercial planning.

• Strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into actionable business recommendations.

• SQL proficiency and advanced Google Sheets/Excel skills. Python or other automation tools are a plus.

• Strong stakeholder management and communication skills, with experience influencing senior commercial leaders.

• Business acumen and strategic thinking, with the ability to connect sales performance metrics to broader business objectives.

• High ownership and autonomy, with the ability to prioritize multiple initiatives and thrive in a fast-paced environment.

• Experience with CRM tools, ideally Salesforce (SFDC), and sales pipeline management.

• Fluency in English and Spanish is required.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.