Senior Project Manager

Surecomp Services, Inc.; Santiago; Presencial; CLP 60.000.000 - 95.000.000; Jornada completa

Descripción de la vacante

Surecomp Services, Inc. in Santiago, Chile is seeking an experienced Senior Project Manager to lead complex software implementation projects from inception to go-live.

This hands-on role requires ownership of end-to-end delivery, site-level coordination, and operational continuity across multiple concurrent projects. You will collaborate with R&D, business analysis, QA, product, and client-facing stakeholders to ensure timely, high-quality execution, while driving alignment across

Formación

• Experience leading multiple software implementation projects
• Proven ability to coordinate cross-functional teams
• Strong ownership and accountability for delivery milestones
• Experience working with multicultural teams across sites

Responsabilidades

• Own end-to-end delivery of multiple software implementation projects.
• Collaborate with developers, QA, product, support, and client stakeholders to define scope and milestones.
• Translate requirements into actionable project plans and manage risks and dependencies.
• Facilitate project ceremonies and monitor KPIs, budget, and quality across projects.
• Lead the Santiago site leadership and ensure a reliable, well-managed on-site environment.

Conocimientos

Leadership

Project management

Stakeholder management

Cross-functional collaboration

Agile methodologies

Educación

Bachelor's degree in PM or related field

Herramientas

JIRA

MS Project

Confluence

Descripción del empleo

Who we are?

Surecomp® is the market-leading provider of digital trade finance solutions for corporates and financial institutions. An industry pioneer for more than thirty-five years, we enable seamless, sustainable trade by breaking down barriers and fostering collaboration. Our award-winning portfolio of cloud and on-premises solutions streamlines the trade finance lifecycle for frictionless transaction processing, enhanced risk mitigation, compliance, decision support, and growth. Underpinned by global offices and an extensive partner network, our prestigious customer footprint spans over eighty countries across the

Our Vision and Mission

We believe that Sustainable global trade promotes growth and improves people’s lives. The better the world trades, the better society is.

About the Role

We are looking for an experienced and highly driven Senior Project Manager to lead the delivery of complex, product-based software implementation projects from inception to completion, while also taking ownership of site-level coordination and operational continuity. This is a hands‑on role that requires strong ownership, accountability, and attention to detail, with direct involvement in all project stages, from requirement gathering and scoping to delivery, go‑live, and post‑implementation support.

The Senior Project Manager will work closely with cross‑functional teams, including R&D, business analysts, product managers, QA, support, and client‑facing stakeholders, to ensure timely, high‑quality project execution across multiple projects in parallel, while supporting a reliable, well‑managed site environment.

Location: Santiago, Chile

Roles and Responsibilities

• Own the end-to-end delivery of multiple software implementation projects simultaneously, ensuring successful execution from initiation through delivery, go-live, and post-implementation support.
• Work closely with internal teams, including developers, QA, product, support, and business analysts, as well as external client stakeholders, to define project scope, timelines, milestones, dependencies, and deliverables.
• Translate business and technical requirements into clear, structured, and actionable project plans that support successful delivery and stakeholder alignment.
• Ensure on‑time project delivery by managing dependencies, tracking progress, identifying risks, escalating issues when needed, and proactively resolving project bottlenecks.
• Facilitate project routines and delivery ceremonies, including daily stand‑ups, sprint planning, retrospectives, milestone reviews, and regular project status meetings.
• Monitor project KPIs, budget adherence, delivery progress, and quality benchmarks throughout the project lifecycle.
• Provide ongoing communication, updates, and reporting to internal leadership, project teams, and client stakeholders.
• Ensure project execution is aligned with internal governance frameworks, delivery standards, and relevant industry requirements.
• Drive alignment, accountability, and collaboration across cross‑functional and multicultural teams in a multi‑project environment.
• Lead a team of developers, business analysts and TL. Responsible for their performance reviews, growth and retention.
• Site Leadership: Lead Surecomp site in Santiago, helping ensure a reliable, professional, and well‑managed environment for employees and business operations.
• Operational Continuity: Help maintain continuity across site activities, delivery needs, and local operational priorities, ensuring smooth execution and timely follow‑through.
• Cross‑Functional collaboration: Work closely with site operations, HR, finance and customerfacing to support site needs, organizational priorities, and regional delivery objectives.
• Act as the senior manager on site and represent Surecomp global to the employees.