Senior Business Analyst - Remote, Flexible Hours, Growth

Bluelightconsulting; Valparaíso; A distancia; CLP 12.000.000 - 20.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and bonuses

Generous paid-time-off

Flexible working hours

Work remotely

Continuing education and trainings

Company-sponsored coursework and certs

Descripción de la vacante

Bluelightconsulting is seeking a Business Analyst to bridge clients, product teams, and engineers across diverse client engagements. You’ll run discovery, map processes, write user stories and acceptance criteria, and ensure delivered solutions solve the intended problems.

You will collaborate with product managers, designers, and QA to scope, estimate, and validate requirements, supporting multiple client projects and internal initiatives.

Formación

• 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
• Strong experience writing user stories and acceptance criteria in agile/Scrum.
• Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
• Comfort with process mapping and data modeling at a business level.
• Hands-on experience with Jira; familiarity with Figma and collaborative docs.
• Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.
• Experience in an agency, consultancy, or software services environment juggling multiple clients.
• Exposure to regulated or compliance-heavy domains (e.g., SOC 2, telecom/outbound compliance, education, fintech).

Responsabilidades

• Lead stakeholder interviews and workshops with clients and internal teams to understand goals, current workflows, and pain points.
• Document current-state and future-state processes, business rules, data definitions, and edge cases.
• Support new-project sizing by breaking scope into epics and stories that engineering can estimate with confidence.
• Identify assumptions, risks, dependencies, and open questions early, and drive them to resolution.
• Write clear user stories with testable acceptance criteria in Jira.
• Partner with the Product Manager to prioritize and groom the backlog ahead of each two-week sprint.
• Work with UI/UX design in Figma to make sure flows and screens match the requirements, and flag gaps before development starts.
• Answer engineering questions during the sprint and keep requirements current as decisions are made.
• Work with QA to make sure acceptance criteria translate into solid test coverage.
• Coordinate user acceptance testing with clients.
• Keep requirements documentation organized in Google Drive so decisions and their rationale are easy to find later.
• Make sure compliance, security, and audit requirements (including SOC 2 considerations) are captured as explicit requirements, not afterthoughts.
• Act as a trusted point of contact for clients on scope and requirements questions.
• Translate between business and technical audiences clearly and without jargon in either direction.
• Surface scope changes early and help the team and client understand the tradeoffs.

Conocimientos

Business analysis

User stories

Agile/Scrum

Process mapping

Data modeling

Jira

Figma

Documentation

Client communication

English proficiency

Herramientas

Jira

Figma

Descripción del empleo

Bluelightconsulting is seeking a Business Analyst to bridge clients, product teams, and engineers across diverse client engagements. You’ll run discovery, map processes, write user stories and acceptance criteria, and ensure delivered solutions solve the intended problems.

You will collaborate with product managers, designers, and QA to scope, estimate, and validate requirements, supporting multiple client projects and internal initiatives.