Senior Business Analyst - Remote & Flexible Hours

Bluelightconsulting; Concepcion; A distancia; CLP 20.088.000 - 31.248.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance bonuses

Generous paid-time-off

Flexible working hours

Remote work

Continuing education

Descripción de la vacante

Bluelightconsulting seeks a seasoned Business Analyst to bridge client goals, product teams, and engineers. You will run discovery, map processes, write user stories and acceptance criteria, and ensure delivered work solves real problems.

You’ll scope new projects, manage backlogs, and align flows with UX and QA across multi-client engagements. You’ll work on diverse client builds, maintenance engagements, and Bluelight's internal products, contributing to accurate sizing and risk assessment

Formación

• 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
• Strong experience writing user stories and acceptance criteria in an agile/Scrum environment.
• Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
• Comfort with process mapping and data modeling at a business level (flows, entities, relationships, rules).
• Hands-on experience with Jira; familiarity with Figma and collaborative docs.
• Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.
• Enough technical literacy to have productive conversations with engineers about APIs, integrations, databases, and system constraints.
• Experience in an agency, consultancy, or software services environment juggling multiple clients.
• Exposure to regulated or compliance-heavy domains (e.g., SOC 2, telecom/outbound compliance, education, fintech).
• Experience writing requirements for integrations with third-party platforms.
• Familiarity with web application stacks (e.g., Laravel, React) and AWS.
• Experience supporting estimation or proposal work for new projects.

Responsabilidades

• Lead stakeholder interviews and workshops with clients and internal teams to understand goals, workflows, and pain points.
• Document current-state and future-state processes, business rules, data definitions, and edge cases.
• Support new-project sizing by breaking scope into epics and stories for engineering estimates.
• Identify assumptions, risks, dependencies, and open questions early and drive resolution.
• Write clear user stories with testable acceptance criteria in Jira.
• Partner with Product Manager to prioritize and groom backlog ahead of sprints.
• Work with UI/UX design in Figma to ensure flows match requirements and flag gaps.
• Answer engineering questions during the sprint and keep requirements current.
• Work with QA to ensure acceptance criteria translate into test coverage.
• Support sprint demos and coordinate user acceptance testing with clients.
• Keep requirements docs organized in Google Drive for traceability.
• Capture compliance, security, and audit requirements as explicit needs.

Conocimientos

Stakeholder interviews

Discovery sessions

User stories

Acceptance criteria

Agile/Scrum

Process mapping

Data modeling

Jira

Figma

APIs & integrations

Client meetings

SOC 2 exposure

Regulatory/compliance

Web stacks (Laravel, React)

AWS

Proposal/estimation support

Herramientas

Jira

Figma

Descripción del empleo

Bluelightconsulting seeks a seasoned Business Analyst to bridge client goals, product teams, and engineers. You will run discovery, map processes, write user stories and acceptance criteria, and ensure delivered work solves real problems.

You’ll scope new projects, manage backlogs, and align flows with UX and QA across multi-client engagements. You’ll work on diverse client builds, maintenance engagements, and Bluelight's internal products, contributing to accurate sizing and risk assessment