Senior Business Analyst - Remote, Flexible Hours & Growth

Lever, Inc.; Santiago; A distancia; CLP 62.620.000 - 86.705.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and bonuses

Paid time off

Flexible working hours

Work remotely

Continuing education

Descripción de la vacante

Bluelight is seeking a Business Analyst to translate client needs into clear requirements, sitting between clients, our product team, and engineers: running discovery, mapping processes, writing user stories and acceptance criteria, and ensuring what we ship solves the problem at hand.

You will work across client builds, client maintenance engagements, and Bluelight's internal products, playing a key role in scoping and estimating new projects.

Formación

• 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
• Strong experience writing user stories and acceptance criteria in an agile/Scrum environment.
• Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
• Comfort with process mapping and data modeling at a business level (flows, entities, relationships, rules).
• Hands‑on experience with Jira; familiarity with Figma and collaborative docs.
• Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.

Responsabilidades

• Lead stakeholder interviews and workshops with clients and internal teams to understand goals, current workflows, and pain points.
• Document current-state and future-state processes, business rules, data definitions, and edge cases.
• Support new-project sizing by breaking scope into epics and stories that engineering can estimate with confidence.
• Identify assumptions, risks, dependencies, and open questions early, and drive them to resolution.
• Write clear user stories with testable acceptance criteria in Jira.
• Partner with the Product Manager to prioritize and groom the backlog ahead of each two-week sprint.
• Work with UI/UX design in Figma to make sure flows and screens match the requirements, and flag gaps before development starts.
• Answer engineering questions during the sprint and keep requirements current as decisions are made.Work with QA to make sure acceptance criteria translate into solid test coverage.
• Support sprint demos and coordinate user acceptance testing with clients.
• Keep requirements documentation organized in Google Drive so decisions and their rationale are easy to find later.
• Make sure compliance, security, and audit requirements (including SOC 2 considerations) are captured as explicit requirements, not afterthoughts.
• Act as a trusted point of contact for clients on scope and requirements questions.
• Translate between business and technical audiences clearly and without jargon in either direction.
• Surface scope changes early and help the team and client understand the tradeoffs.

Conocimientos

User stories

Agile/Scrum

Discovery sessions

Process mapping

Data modeling

Stakeholder management

Technical literacy

English fluency

Herramientas

Jira

Figma

Google Docs

Descripción del empleo

Bluelight is seeking a Business Analyst to translate client needs into clear requirements, sitting between clients, our product team, and engineers: running discovery, mapping processes, writing user stories and acceptance criteria, and ensuring what we ship solves the problem at hand.

You will work across client builds, client maintenance engagements, and Bluelight's internal products, playing a key role in scoping and estimating new projects.