Senior Business Analyst - Latin America: Discovery

Lever, Inc.; Santiago; Remote; CLP 30,000,000 - 45,000,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Paid time off

Flexible hours

Remote work

Education & training

Certifications sponsorship

Job summary

Bluelight seeks a Business Analyst to turn business problems into buildable requirements. You will sit between clients, product teams, and engineers, running discovery, mapping processes, writing user stories and acceptance criteria, and ensuring deliveries solve the underlying problem.

You’ll work across client builds, maintenance engagements, and Bluelight’s internal products, helping scope and estimate new projects while coordinating with stakeholders globally.

Qualifications

• 3+ years as a Business Analyst or similar role on software projects.
• Strong experience writing user stories and acceptance criteria in an agile/Scrum environment.
• Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
• Comfort with process mapping and data modeling at a business level.
• Hands-on Jira experience; familiarity with Figma and collaborative docs.
• Excellent written and spoken English; able to lead client meetings with U.S. stakeholders.
• Enough technical literacy to discuss APIs, integrations, databases, and system constraints.

Responsibilities

• Lead stakeholder interviews and workshops with clients and internal teams.
• Document current-state and future-state processes, business rules, data definitions, and edge cases.
• Support new-project sizing by breaking scope into epics and stories for engineering estimates.
• Identify assumptions, risks, dependencies, and open questions early and drive resolution.
• Write clear user stories with testable acceptance criteria in Jira.
• Partner with the Product Manager to prioritize and groom the backlog ahead of each sprint.
• Work with UI/UX design in Figma to ensure flows match requirements and flag gaps.
• Answer engineering questions during the sprint and keep requirements current.
• Work with QA to ensure acceptance criteria translate into test coverage.
• Support sprint demos and coordinate user acceptance testing with clients.
• Keep requirements documentation organized in Google Drive for easy reference.
• Capture compliance, security, and audit requirements as explicit needs.
• Act as a trusted contact for clients on scope and questions.
• Translate between business and technical audiences without jargon.
• Surface scope changes early and explain tradeoffs to team and client.

Skills

Business analysis

User stories

Agile/Scrum

Process mapping

Data modeling

Stakeholder management

Documentation

English communication

Tools

Jira

Figma

Job description

Bluelight seeks a Business Analyst to turn business problems into buildable requirements. You will sit between clients, product teams, and engineers, running discovery, mapping processes, writing user stories and acceptance criteria, and ensuring deliveries solve the underlying problem.

You’ll work across client builds, maintenance engagements, and Bluelight’s internal products, helping scope and estimate new projects while coordinating with stakeholders globally.