Senior BA: Digital Transformation in Ecommerce

EPAM Systems

Chile

On-site

CLP 26,000,000 - 48,000,000

Full time

5 hours ago
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Benefits offered by this job

Healthcare benefits
Paid time off and sick leave
Upskilling, reskilling and certificates
Global career opportunities
Volunteer opportunities
LinkedIn Learning access

Job summary

EPAM Systems is seeking a Senior Business Analyst to drive digital transformation initiatives, focusing on eCommerce platforms and CMS solutions. You will collaborate with cross-functional teams to translate business needs into functional specifications and support successful Agile delivery.

Responsibilities include requirements gathering, process mapping, gap analysis, and roadmap contribution to scalable, high-performance digital programs.

Qualifications

  • 3+ years of experience as a Business Analyst focused on digital transformation.
  • Experience with eCommerce platforms such as SAP Commerce, Magento, Shopify, or CommerceTools.
  • Familiarity with CMS tools like Contentful, Contentstack, WordPress.
  • Experience leading requirements gathering for complex systems and delivering clear specifications.
  • Strong understanding of Agile or Scrum methodologies.
  • Strong data analysis skills and ability to derive insights from data.
  • Experience with digital collaboration and PM tools (JIRA, Confluence, Azure DevOps).
  • Excellent communication and stakeholder management skills.
  • Good English proficiency (B2 or higher).

Responsibilities

  • Direct the analysis and documentation of business requirements for digital transformation projects, focusing on eCommerce platforms or CMS solutions.
  • Work with stakeholders to translate goals into functional and technical specifications.
  • Map processes, perform gap analysis, and design solutions to improve digital workflows and customer journeys.
  • Ensure alignment between objectives and solutions with architects, developers, UX designers, PMs, and product owners.
  • Document existing systems, processes, and data flows to identify improvement areas.
  • Create user stories, use cases, and acceptance criteria in an Agile/Scrum environment.
  • Contribute to the roadmap of digital transformation initiatives, ensuring scalability and performance.
  • Conduct risk assessments and communicate impacts to stakeholders.
  • Organize workshops, presentations, and meetings to gather feedback.
  • Assist during testing phases with UAT and QA.

Skills

Data analysis
Communication
Stakeholder management
Agile/Scrum
BPMN
Workflow diagrams
JIRA/Confluence/Azure DevOps
English proficiency
eCommerce domain
CMS familiarity
Requirements gathering

Education

Bachelor's degree in Business/IT/CS (Master's preferred)

Tools

JIRA
Confluence
Azure DevOps

Job description

EPAM Systems is seeking a Senior Business Analyst to drive digital transformation initiatives, focusing on eCommerce platforms and CMS solutions. You will collaborate with cross-functional teams to translate business needs into functional specifications and support successful Agile delivery.

Responsibilities include requirements gathering, process mapping, gap analysis, and roadmap contribution to scalable, high-performance digital programs.

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