Senior Account Management Strategist - Retail & Commerce

Mastercard US; Santiago; On-site; CLP 30,000,000 - 50,000,000; Full time

Job summary

Mastercard is seeking a Senior Specialist, Account Management for Retail & Commerce in Santiago, Chile. The role focuses on growing revenue, expanding the sales pipeline, and strengthening strategic partnerships across markets.

You will collaborate with product, business development, and marketing teams to deliver tailored solutions and ensure customer success in a fast-paced payments environment.

Qualifications

• Experience executing and managing business development strategies across markets.
• Proven track record of building strong customer relationships.
• Professional experience in financial services, payments, cards, or a related industry.
• Strong analytical skills, including financial modeling and business case development.
• Excellent communication, relationship management, and stakeholder engagement skills.
• Foundational understanding of sales, account management, and customer delivery disciplines.
• Ability to manage multiple priorities in a fast-paced and highly collaborative environment.

Responsibilities

• Support the development and management of the sales pipeline in collaboration with Product, Business Development, and Account Management teams.
• Develop and execute customer account strategies aligned with market and geographic objectives.
• Contribute to the achievement of sales, volume, market share, and net revenue targets.
• Develop commercial proposals and business cases for Retail & Commerce customers.
• Build, manage, and strengthen strategic customer relationships.
• Partner with customers to deliver customized solutions and consultative support.
• Analyze customer performance through profitability modeling, financial forecasting, and competitive analysis.
• Identify new business opportunities and drive sustainable growth within existing customer portfolios.
• Collaborate across functions including Account Management, Business Development, Marketing, Advertising, and Product Management.

Skills

Business development

Account management

Financial analysis

Stakeholder management

Sales forecasting

Job description

Mastercard is seeking a Senior Specialist, Account Management for Retail & Commerce in Santiago, Chile. The role focuses on growing revenue, expanding the sales pipeline, and strengthening strategic partnerships across markets.

You will collaborate with product, business development, and marketing teams to deliver tailored solutions and ensure customer success in a fast-paced payments environment.