Renewals Account Manager — Hybrid (Academic & Government)

Clarivate Plc; Santiago; Hybrid; CLP 28,000,000 - 40,000,000; Full time

Job summary

Clarivate Plc in Santiago is seeking a Renewal Account Manager to join our Renewal Sales Team. You will manage a diverse portfolio of products for academic, government, and higher education research institutions, building relationships with professors, deans, and other decision-makers to retain and grow renewals. This full-time hybrid role reports to the Sr.

Manager, Renewal Sales. You will develop renewal strategies, track performance, and collaborate with vendors as needed, while delivering

Qualifications

• Bachelor's Degree or equivalent combination of education and relevant professional experience.
• Minimum of 5 years of relevant sales, account management, or renewal sales experience with a proven track record of managing customer relationships and achieving sales targets.

Responsibilities

• Engage customers to identify renewal opportunities and provide exceptional support.
• Utilize product expertise to communicate value-added solutions that drive renewal and expansion opportunities.
• Build and maintain strong customer relationships to ensure satisfaction, loyalty, and long-term partnerships.
• Develop and execute renewal sales strategies aligned with business objectives.
• Create, update, and analyze subscription, contract, and renewal performance reports.
• Monitor market trends and product developments to maximize sales effectiveness.
• Achieve individual renewal and new business goals.
• Partner with outside vendors to support the full sales cycle when necessary.
• Deliver accurate forecasts and renewal pipeline updates to leadership.
• Leverage and optimize sales tools and technologies to enhance sales performance and customer engagement.

Skills

Customer relationship management

Renewal sales

Sales targets

Subscription-based products

Vendor management

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

Clarivate Plc in Santiago is seeking a Renewal Account Manager to join our Renewal Sales Team. You will manage a diverse portfolio of products for academic, government, and higher education research institutions, building relationships with professors, deans, and other decision-makers to retain and grow renewals. This full-time hybrid role reports to the Sr.

Manager, Renewal Sales. You will develop renewal strategies, track performance, and collaborate with vendors as needed, while delivering