Remote L2 Support Engineer (Latin America)

Knight Shift; Chile; Remote; CLP 29,586,000 - 59,172,000; Full time

Job summary

Knight Shift is seeking a remote support specialist to handle escalated issues beyond first line. You will collaborate with an international client team from Latin America, delivering timely solutions and clear communication.

Requirements emphasize English proficiency and the ability to align with client tools and standards. Hours and conditions vary by client and are explained before interviews.

Responsibilities

• Resolve escalated issues beyond first line support.

Job description

Knight Shift is seeking a remote support specialist to handle escalated issues beyond first line. You will collaborate with an international client team from Latin America, delivering timely solutions and clear communication.

Requirements emphasize English proficiency and the ability to align with client tools and standards. Hours and conditions vary by client and are explained before interviews.