L2 Support Engineer

Knight Shift; Chile; Remote; CLP 29,586,000 - 59,172,000; Full time

Job summary

Knight Shift is seeking a remote support specialist to handle escalated issues beyond first line. You will collaborate with an international client team from Latin America, delivering timely solutions and clear communication.

Requirements emphasize English proficiency and the ability to align with client tools and standards. Hours and conditions vary by client and are explained before interviews.

Responsibilities

• Resolve escalated issues beyond first line support.

Job description

Resolve escalated issues beyond first line support.

Remote Latin America English required

About this position

• Remote work with an international client team, for professionals based in Latin America.
• English is required. You will work with the client in their tools and to their standards.
• Hours, dedication and conditions depend on the client and are explained before an interview.

How we review applications

• A recruiter reads every application.
• If your profile fits, we contact you by email about an interview.
• We may ask you for a short technical exercise that matches the role.

Applying does not guarantee an interview or a placement.