Portfolio Operations Manager (Spanish) - Flexible, Growth & L&D

Welcome Pickups; Chile; Híbrido; CLP 22.320.000 - 40.176.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vibrant and fresh work environment

Flexible work-from-home policy

L&D personal budget

+4 extra PTO days annually

The unique opportunity to join "the下一个

Descripción de la vacante

Welcome is seeking a Portfolio Operations Manager (Spanish) to oversee a portfolio of destinations, ensuring efficient operations and performance targets across markets. You will use data-driven monitoring, standardized processes, and exception-based management to keep markets healthy at scale.

This role suits someone who thrives on complexity, enjoys working with data, and wants impact across multiple markets. You will develop marketplace operations expertise and grow toward senior leadership.

Formación

• 2–4 years of experience in operations, logistics, mobility, or marketplace management.
• Strong analytical skills with dashboards and data-driven monitoring.
• Ability to manage multiple priorities across markets and timelines.
• Process-oriented mindset with a tendency to systematize workflows.
• Excellent communication across teams and markets.
• Fluency in English and Spanish; other languages are a plus.

Responsabilidades

• Manage a destination portfolio – oversee markets, ensuring configurations and targets are met.
• Monitor performance at scale using dashboards and alerts; intervene when thresholds are breached.
• Capture market intelligence – pricing, competition, and local conditions across your portfolio.
• Engage driver communities – maintain presence and capture feedback across markets.
• Deploy standardized initiatives – run incentive programs and campaigns at scale.
• Ensure quality and compliance – monitor adherence to guidelines and flag issues.
• Drive automation – collaborate with BI and Product to automate monitoring and reporting.
• Escalate strategically – identify patterns across your portfolio needing central support.

Conocimientos

Analytical thinking

Multitasking

Process mindset

Communication

Ambiguity tolerance

English & Spanish fluent

Descripción del empleo

Welcome is seeking a Portfolio Operations Manager (Spanish) to oversee a portfolio of destinations, ensuring efficient operations and performance targets across markets. You will use data-driven monitoring, standardized processes, and exception-based management to keep markets healthy at scale.

This role suits someone who thrives on complexity, enjoys working with data, and wants impact across multiple markets. You will develop marketplace operations expertise and grow toward senior leadership.