Manager, Workforce Insights & Capacity Planning

Centene Corporation; Valparaíso; Hybrid; CLP 85,728,000 - 154,252,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off and holidays

Flexible work schedules (remote,Hybrid

Job summary

Centene Corporation is seeking a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will develop staffing models from historical volume, member forecasts, productivity, and processing times to determine workforce needs and support regulatory requirements.

You will partner with senior leaders to translate complex data into clear staffing and financial recommendations, collaborate across Analytics, Finance and

Qualifications

• Bachelor’s degree in business, computer science or IT, healthcare administration, statistics, or related field.
• 4+ years of experience in general business, analytics or IT. Healthcare or consulting organization experience preferred.
• Experience in technology product ownership, development, deployment, and user adoption preferred.
• Working knowledge of analytical tools, including PowerBI, Tableau, Alteryx, SAS, or related tools preferred.
• Experience in organizational performance management, continuous improvement and customer feedback mechanisms, or change management preferred.
• Experience in communication and change management, learning and development, or human resources preferred.

Responsibilities

• Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives, translating business goals into actionable solutions.
• Partner cross-functionally at all levels of the organization and communicate findings and insights to non-technical business partners.
• Independently engage with business leaders to understand market-specific business needs, evaluate staffing and capacity requirements, and align analytic capabilities with strategic objectives.
• Facilitate cross-team project collaboration between state-based health plans and business units.
• Research key business problems and proactively identify potential enterprise solutions.
• Provide product ownership support for deployment and adoption of analytic tools and technology.
• Support analytics organizational performance management by monitoring SLAs, customer satisfaction, staffing trends, and workforce capacity indicators.

Skills

Workforce capacity planning

Staffing forecast

Advanced Excel

SQL

Power BI

Analytical judgment

Cross-functional collaboration

Data storytelling

Education

Bachelor's degree in business, computer science or IT, healthcare administration, statistics, or related field

4+ years analytics or IT experience

Healthcare or consulting experience

Tools

PowerBI

Tableau

Alteryx

SAS

Job description

Centene Corporation is seeking a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will develop staffing models from historical volume, member forecasts, productivity, and processing times to determine workforce needs and support regulatory requirements.

You will partner with senior leaders to translate complex data into clear staffing and financial recommendations, collaborate across Analytics, Finance and