Head of Property Tech & IT Operations

AvantStay; Chile; On-site; CLP 12,000,000 - 20,000,000; Full time

Job summary

AvantStay seeks a hands‑on technical leader to own property technology and corporate IT across a growing portfolio of properties. You’ll manage networking, IoT, identity, and automation while guiding 1–2 junior engineers. The role emphasizes repeatable systems, AI‑assisted workflows, and strong vendor coordination.

Focus areas include deploying scalable networks, monitoring, and secure access management, with emphasis on overlapping U.S. hours and clear documentation.

Qualifications

• 6+ years of experience across network engineering, infrastructure engineering, systems engineering, IT engineering, managed services, property technology, or a closely related environment.
• Strong networking fundamentals, including switching, routing, VLANs, DHCP, DNS, NAT, firewalls, PoE, and Wi‑Fi.
• Experience designing or supporting networks across multiple physical locations and diagnosing wireless coverage, interference, connectivity, and performance issues.
• Experience administering modern cloud‑based corporate IT environments, including identity and access management, SSO, MFA, and SaaS administration.
• Demonstrated ability to automate technical or administrative workflows using scripting, APIs, or automation platforms.
• Strong practical proficiency with modern AI tools and the ability to apply them to real operational workflows.
• Strong troubleshooting instincts and the ability to solve problems that cross multiple vendors, systems, and technologies.
• Experience coordinating external vendors, ISPs, installers, or service providers.
• Experience managing, mentoring, or serving as the technical lead for junior team members.
• Excellent written and spoken English, strong documentation skills, and the ability to communicate clearly with non‑technical operators and employees.
• Ability to overlap substantially with U.S. business hours.

Responsibilities

• Own property networks and IoT standards across AvantStay properties.
• Build monitoring and diagnostics to improve visibility into networks and devices.
• Lead 1–2 junior IT team members and define escalation paths.
• Design repeatable deployment standards and playbooks for new properties.
• Collaborate with product and engineering for integration with internal systems.
• Automate onboarding, access reviews, and security workflows.

Skills

Network engineering

Infrastructure engineering

Systems engineering

Automation scripting

AI tools

Vendor coordination

Team mentoring

Documentation

Tools

Meraki

Google Workspace

Okta

DNS/DHCP

Job description

AvantStay seeks a hands‑on technical leader to own property technology and corporate IT across a growing portfolio of properties. You’ll manage networking, IoT, identity, and automation while guiding 1–2 junior engineers. The role emphasizes repeatable systems, AI‑assisted workflows, and strong vendor coordination.

Focus areas include deploying scalable networks, monitoring, and secure access management, with emphasis on overlapping U.S. hours and clear documentation.