Ejecutivo de Ventas y Experiencia al Huésped

Manpowergroup Chile; Viña del Mar; On-site; CLP 12,000,000 - 18,000,000; Full time

Job summary

Marriott International – Sheraton Viña del Mar is seeking a proactive guest services professional to join our team. You will handle reservations, answer guest inquiries by phone, and assist with upselling to maximize revenue while maintaining loyalty.

You will coordinate with Sales and Marketing and other departments to ensure smooth operation and exceptional guest experiences. Ideal candidates have a high school diploma or GED and at least 2 years related experience; no supervisory experience

Qualifications

• Respond to guest calls, requests, or problems and resolve issues promptly.
• Enter reservations and process changes and cancellations.
• Assist with upselling to maximize revenue while maintaining loyalty.

Responsibilities

• Respond to guest calls, requests, or problems and resolve issues promptly.
• Enter reservations and process changes and cancellations.
• Assist with upselling to maximize revenue while maintaining loyalty.

Skills

2+ years related experience

Education

High school diploma or GED

Job description

Marriott International – Sheraton Viña del Mar is seeking a proactive guest services professional to join our team. You will handle reservations, answer guest inquiries by phone, and assist with upselling to maximize revenue while maintaining loyalty.

You will coordinate with Sales and Marketing and other departments to ensure smooth operation and exceptional guest experiences. Ideal candidates have a high school diploma or GED and at least 2 years related experience; no supervisory experience