Ejecutivo de Ventas Hotelero: Reservas y Upsell

Manpowergroup Chile; Viña del Mar; On-site; CLP 6,696,000 - 10,044,000; Full time

Job summary

Marriott International's Sheraton in Viña del Mar seeks a front desk professional to handle guest calls, reservations, and inquiries, using upselling techniques to maximize revenue while ensuring guest loyalty.

Responsibilities include processing reservations, maintaining brand standards, coordinating with Sales and Marketing teams, and supporting office tasks. A high school diploma and at least 2 years of related experience are preferred; no supervisory experience required.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: At least 2 years of related work experience.
• License or Certification: None

Responsibilities

• Handle guest calls, requests, or problems and resolve them promptly.
• Use sales techniques to maximize revenue while maintaining guest loyalty.
• Process reservations, changes, and cancellations by phone, fax, or mail; enter rewards information.
• Assist management in training and motivating employees; maintain professional appearance and confidentiality.
• Perform general office duties to support Sales & Marketing and other departments.

Education

High school diploma or GED

Job description

Marriott International's Sheraton in Viña del Mar seeks a front desk professional to handle guest calls, reservations, and inquiries, using upselling techniques to maximize revenue while ensuring guest loyalty.

Responsibilities include processing reservations, maintaining brand standards, coordinating with Sales and Marketing teams, and supporting office tasks. A high school diploma and at least 2 years of related experience are preferred; no supervisory experience required.