Director, Commerce Tech & Platforms

withtrolley; Santiago; Híbrido; CLP 64 884 000 - 81 105 000; Tempo integral

Resumo da oferta

withtrolley is seeking a remote, full-time contractor to own and optimize commerce tech across Shopify, NetSuite, and integrations with Amazon, 3PLs, and wholesale channels. You will partner with executive leadership to align systems with business goals and ensure secure, scalable operations.

You will manage development partners and systems vendors, implement a technology roadmap, and ensure data accuracy across platforms while enabling AI-driven insights.

Qualificações

• Experience in ecommerce technology and enterprise apps, with DTC/retail experience.
• Deep Shopify Plus and NetSuite expertise in orders, inventory, purchasing and GL; familiarity with integration platforms like Celigo, EDI, 3PL, Amazon Seller Central.

Responsabilidades

• Own Shopify storefronts—including checkout, apps, performance, uptime, and releases with clear scope and budget.
• Lead NetSuite and Shopify integrations with 3PLs, Amazon, wholesale EDI, and retail POS; manage exception alerts and templates.
• Ensure accurate item, cost, inventory and customer data across NetSuite, Shopify, 3PLs and stores.
• Oversee store systems and cross-channel fulfillment (POS, BOPIS, ship-from-store, clienteling, EDI orders).
• Develop and publish a technology roadmap; document systems and stabilize Shopify–NetSuite order flow in 90 days.
• Maintain safe controls for AI agents, Notion, SaaS contracts and renewals, with IT security standards.

Conhecimentos

Shopify Plus

NetSuite

EDI integrations

3PL integrations

Amazon Seller Central

Headless CMS

AI tools

Project management

English proficiency

Ferramentas

Celigo

Descrição da oferta de emprego

withtrolley is seeking a remote, full-time contractor to own and optimize commerce tech across Shopify, NetSuite, and integrations with Amazon, 3PLs, and wholesale channels. You will partner with executive leadership to align systems with business goals and ensure secure, scalable operations.

You will manage development partners and systems vendors, implement a technology roadmap, and ensure data accuracy across platforms while enabling AI-driven insights.