Case Manager | Adult Residential Services

Valley Behavioral Health; Valdivia; On-site; CLP 23,497,000 - 26,330,000; Full time

Benefits offered by this job

On-Demand Pay

PTO 15 days

Holidays + wellness days

Medical, dental, vision

Life and disability insurance

Retirement plan

Professional development

Job summary

Valley Behavioral Health, through its CORE II program, seeks a Case Manager to support adults facing mental health challenges and substance use issues. You will provide psychosocial rehabilitative services, coordinate care, and help clients work toward individualized recovery goals within a structured residential setting.

Responsibilities include documentation, meeting productivity standards, transporting clients, and ensuring regulatory compliance.

Qualifications

• Case management experience or demonstrated ability.
• Strong documentation and record-keeping.
• Ability to transport clients to appointments.

Responsibilities

• Provides psychosocial rehabilitative services as described by the Medicaid manual
• Supports clients in following individualized care plans and identifying case management goals
• Completes documentation on services provided within Valley's standards
• Meets productivity expectations as assigned by supervisor
• Distributes medications as necessary
• Transports clients to appointments as necessary

Skills

Case management

Documentation

Transportation

Education

High School diploma or equivalent

Tools

CPR certification

Case Manager certification (post hire)

Job description

Help Clients Build a Stronger Future

Valley's CORE II program provides safe, evidence-based residential treatment for adults navigating mental health challenges, substance use disorders, trauma, and other complex life barriers. As a Case Manager, you'll play a vital role in helping clients achieve meaningful progress by providing rehabilitative services, coordinating care, supporting individualized goals, and building trusted relationships that foster lasting recovery.

Pay: Dependent on Case Manager certification status

• Uncertified starts at $17.50 - certification will be obtained within the first 120 days and pay will be increased to certified rate
• Certified range starts at $19.61 - pay is calculated based on years of certified experience

Schedule: Sunday - Wednesday | 8:00am - 6:00pm (4 ten-hour shifts)

Benefits Highlights

• Compensation Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
• Time Off We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
• Health & Insurance Benefits Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
• Health Savings & Reimbursement Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA - up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
• Retirement Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
• Professional Development We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

Case Managers provide psychosocial rehabilitative services as indicated by the client's care plan to support clients in meeting their individualized goals. Case Managers are responsible for utilizing evidence-based practices, meeting fiscal responsibilities, and ensuring that regulatory compliance and organizational standards are met.

Essential Functions

• Provides psychosocial rehabilitative services as described by the Medicaid manual
• Supports clients in following individualized care plans and identifying case management goals
• Completes documentation on services provided within Valley's standards
• Meets productivity expectations as assigned by supervisor
• Distributes medications as necessary
• Transports clients to appointments as necessary

Requirements

Education

• High School diploma or equivalent

Experience

• None

Licenses/Certification

• Case Manager certification (post hire as needed - required within 120 days of start date)
• CPR certification (post hire as needed)
• Driving positions require a minimum age of 21 and a current driver's license